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KPMG Manager, Engagement Controller in Santa Clara, California

Business Title: Manager, Engagement Controller

Requisition Number: 86650 - 12

Function: Business Support Services

Area of Interest:

State: CA

City: Santa Clara


Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, Engagement Controller to join our KPMG's Delivery Network for Advisory.


  • Ensure Member Firm EMCs understand and follow the KDN engagement management processes. Provide engagement management support to regional Delivery Enablement Leads (DELs) with opportunity, demand tracking in KDN Ops

  • Manage the contracting of opportunities with the KDN contracting teams including review of draft contract schedules, confirming scope of services, and pricing arrangements; coordinate the internal review and approval of draft member firm and delivery centre contracts, working with quality and risk management (QRM) and KDN leadership as needed

  • Ascertain that the correct information is provided to facilitate engagement setup in financial systems and ensure engagement is cleared from an internal process and approvals perspective to begin delivery of services; support the Delivery Centre Engagement Manager to ensure high quality time and expense data is provided to Central Finance team for invoicing

  • Perform analysis of invoices, confirming with the contract schedule if any special discounts need to be applied and coordination between the member firm and Central Finance team on invoice related questions; support multiple regional engagements simultaneously with the engagement administration, project, process support to enable successful delivery of services our member firms

  • Work with other EMC for standardization of process, improvement opportunities across KDN and learn from each other as the role evolves to cater to business needs; develop and maintain workflow and process documentation for engagement management processes in KDN Advisory

  • Coordinate with KDN QRM team for ad-hoc requests such as non-standard services, contract clauses, templates and other risk related questions from member firms; develop / implement metrics & tracking for measuring the engagement management life cycles; produce monthly reports to leadership on agreed metrics and leverage them to identify opportunities for improvement; identify and implement potential automation for contract expirations notifications, simplified intake, engagement acceptance steps integration, reporting dashboards


  • Minimum five years of recent experience working in project Accounting, Finance or Billing, preferably within a professional services environment

  • Bachelor's degree from an accredited college/university in Accounting, Finance, Business or equivalent work experience

  • Intermediate skill level in Microsoft Office, including Excel, Word and PowerPoint; knowledge of financial and accounting applications is required

  • Strong time management, planning, analytical and project skills; detail oriented with the ability to work on multiple concurrent assignments and must be proactive in day-to-day interactions as well as in formulating solutions to problems

  • Excellent verbal/written communication, problem solving, organizational and judgment skills to support an environment driven by customer service and teamwork with an ability to build productive relationships with peers and leaders

  • Candidate needs to be credible with stakeholders, able to engage and develop strong working relationships with them in a global matrixed environment

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

GL: 4

GF: 15311