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Volcom Retail Supervisor - Billabong in Santa Barbara, California

From boutique-brand culture to big-box retail, Liberated Brands thinks differently and has global scale servicing over 60+ countries. With over three decades of experience in brand-building, we are enhancing what a full-service license model can look like. We focus on the fundamentals of designing, producing, distributing, and marketing our brands and products, but always leave room for the x-factors to lead the way. Our expertise spans all sales channels, from direct-to-consumer to specialty wholesale and everything in between, both physical and digital. This Liberated approach creates a unique and powerful balance between brand-culture and sustainable growth. Join us and experience the benefits of being truly Liberated.

What you’ll do:

•Uphold and enforce company policies, procedures, and corporate directives

•Execute store opening and closing procedures and be highly responsible for the store keys and security measures

•Serve as Manager on Duty when needed

•Give basic coaching to Retail Associates as needed

•Help build product-knowledge driven sales culture, sharing your knowledge of our industry, eco-initiatives, and high-quality product to Associates and Customers

•Actively help and engage with customers’ wants and needs

•Drive sales and build relationships with customers

•Represent the brand with actions and knowledge of product

•Bring your passion for the brand, snowboarding, skateboarding, surfing, or the action sports industry into the store environment to connect and build relationships with customers

•Complete customer transactions in a timely and accurate manner

•Inform customers of current sales and promotions

•Merchandise men’s, women’s, and kid’s clothing and accessories

•Maintain floor appearance by receiving, checking, and shelving merchandise

•Maintain store cleanliness by keeping areas organized and uncluttered

•Collaborate with your team and delegate as needed to complete assigned tasks

•Contribute to a fun, organized, efficient environment and lead by example

•Perform other duties as assigned

What you’ll need:

•High school graduate or equivalent

•6 months to 1-year experience retail experience in an apparel store

•Flexible schedule; ability to work days, nights, weekends and holidays

•Familiar with the the brand and action sports industry

•Interpersonal, customer service, and basic math skills

•Lead a team by example effectively

•Responsible and dependable

•Be an effective team player

•Strong ethical behavior

•Strong sales training and knowledge


•Discounted Merch

•401k with employer match (based on eligibility)

•Fun work environment & team

Job Requirements:

•Ability to transport and position a minimum of 10 lbs

•Ability to constantly move within the store and backroom

•Ability to stand (or remain in a stationary position) for long periods of time

•Great communication skills with customers, store team, and corporate

•Ability to accurately process cash transactions, including basic math/counting skills

Liberated Brands is committed to fair and equitable compensation practices. The pay range for this role will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location.

We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, sexual orientation, gender identity or any other characteristic protected by law.

If you are unable to complete this application due to a disability, please contact Customer Service to ask for an accommodation or an alternative application process: 1 (855) 330-0188 or ADAaccommodations@liberatedbrands.com.