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Banc of California Senior Commercial Loan Servicing Specialist in Santa Ana, California

Description

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN®

THE OPPORTUNITY

Responsible for performing a variety of activities to support the more complex commercial loans in the Bank’s portfolio. Loans include but are not limited to: Syndication/Participation, SWAPs, SBA, Foreign Currency, Letters of Credit and real estate. Functions include research and analysis of boarding data and maintenance transactions for completeness and consistency with the signed loan documents. Interact with internal and external customers handling the more complex customer inquiries and requests. Perform all duties in accordance with the company’s policies and procedures, all U.S. State and federal laws and regulations, wherein the company operates. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

HOW YOU’LL MAKE A DIFFERENCE

  • Ensure assigned loans are boarded and funded in compliance with department service level agreements.

  • Process incoming and outgoing wires, non-monetary/maintenance transactions, and payments from payment reserve accounts.

  • Research and analyze problems and provide resolutions in a timely manager.

  • Process transactions for special assets loans, such as non-accrual, delinquent and charged-off loans.

  • Reconcile general ledger and call back daily work.

  • Provides effective customer service and assists in resolving problems within given authority; escalates when appropriate.

  • Responds to written and phone inquiries from customers and internal personnel relative to account balances and payoff requests.

  • Operates computer terminal or personal computer to process loan activity, determine balances and resolve problems within given authority.

  • Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.

  • Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.

  • Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.

  • Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.

  • Performs other duties and projects as assigned.

WHAT YOU’LL BRING

  • High School Diploma or equivalent work experience

  • Bachelor’s Degree preferred

  • A minimum of 8+ years of related experience/training in loan servicing within the financial services industry

  • Senior level of work experience, knowledge and training in all loan servicing activities and terminology.

  • Intermediate knowledge of related state and federal banking compliance regulations and other Bank lending policies.

  • Effective organizational and time management skills.

  • Intermediate skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook. Experience with Fiserv Premier a plus.

  • Intermediate typing skills to meet production needs.

  • Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals, locate routine mathematical errors; compute rate, ratio and percent.

  • Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.

  • Ability to understand and follow basic instructions and guidelines.

  • Ability to complete routine forms, use existing form letters, and/or conduct routine oral communication.

  • Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone.

  • Ability to work with general supervision while performing duties.

HOW WE’LL SUPPORT YOU

  • Financial Security: You will be eligible to participate in a 401k plan in which the Bank will match 100% of the first 4% of your contributions, which is immediately vested.

  • Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).

  • Building & Supporting Your Family: Banc of California partners with providers that offeradoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.

  • Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.

  • Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.

SALARY RANGE

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

REFERRAL BONUS: $2,500.00 USD

Equal Opportunity Employer

PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.

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