Experience Inc. Jobs

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

As the first InterContinental Resort to land in Australia, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove. A stunning canvas of food and beverage possibility and an enviable collection of exclusives, the Resorts unique meetings and events spaces and five Restaurants and bars have an ingrained philosophy of sustainability. Offering contemporary and unique dining experiences inspired by local produce and authentic flavour with rich personalised service to bring it all to life – the possibilities are endless, for the moments you can create for our guests and your career.

At InterContinental Sanctuary Cove Resort we are looking for Food & Beverage Team Leader to join our team.

What’s the job?

As the Food & Beverage Team Leader, you will assist the Food & Beverage Leadership team in motivating and developing the staff to provide exceptional branded service and foster the desired workplace culture. Collaborating with the Restaurants & Bars leaders, you'll help manage the daily operations of the Resort's dining venues. Your primary focus will be on our signature restaurant, The Fireplace which showcases wood-fire cuisine at its finest. You will work closely with other Resort departments and your skilled team to consistently seek out and implement improvements in both product quality and guest experience.

Your day-to-day

• To prepare the outlet for daily operation, including setting and resetting tables, light cleaning and other assigned tasks, including beverage preparation area

• Assist the Manager in regularly monitoring rosters to ensure all shifts are covered and make adjustments where necessary.

• Order inventory based on outlet par levels as prescribed by the Manager, assist in inventory-taking as required and assist in resolving discrepancies in inventory.

• To ensure you team adhere to Colleague Handbook guidelines for presentation, grooming and punctuality

• Develop and maintain cohesive working relationships within immediate team, and wider hotel team.

• Attend and participate in daily briefings, meetings and training sessions as scheduled.

• To supervise the employees under your responsibility for the shift, ensuring that the correct standards and methods of service are maintained as stated in the Department Operations Manual.

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.

• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.

What we need from you

• Minimum 2 years Food & Beverage Service Experience

• Friendly Persona

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Time management skills, delegation, a drive for results and strong employee engagement skills.

• Neat Personal Presentation

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including :

• Paid birthday leave

• Hotel perks like accommodation and food & beverage discounts

• Enhanced parental leave

• Proactive health days and flexible work options.

• Your career journey will be supported through our lifelong development program

• IHG Career Milestone celebrations

• Transfer of entitlements as you move and grow with IHG.

• Access to our discount retail platform that makes your pay for even further

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

To find out more about InterContinental Sanctuary Cove Resort visit - https://www.sanctuarycove.intercontinental.com

Follow us on Instagram and Facebook- @intercontinentalsanctuarycove

Follow us on Linkedin- https://www.linkedin.com/company/intercontinental-sanctuary-cove-resort/

You must have full working rights in Australia

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.