Experience Inc. Jobs

Job Number 24135447

Job Category Sales & Marketing

Location Four Points by Sheraton San Rafael Marin County, 1010 Northgate Dr, San Rafael, California, United States

Schedule Full-Time

Located Remotely? N

Relocation? Y

Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Equinox Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Summary

The Director of Sales & Marketing is responsible for driving daily sales efforts and for the overall positioning of the property. When procuring sale deals their main priorities are the guest services and business needs.

Activities & Responsibilities

Responsibilities may include, but are not limited to:

Develop and execute strategic plans to achieve sales targets.

Create and communicate sales goals and ensure leadership is informed on the progress of those goals.

Aspire to achieve individual, department and overall sales goals through motivation, dedication, knowledge, and determination for their hotel.

Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.

Knowledgeable of competitive set and recommends sales/pricing strategies, services, and product improvements to stay competitive.

Drive total revenues to increase RevPAR.

Works with third-party vendor for digital marketing campaigns and third-party travel agencies to maximize RevPAR potential.

Anticipate and assess guests’ needs, thinking outside the box to always meet guest satisfaction.

Ensure guest service personnel are familiar with key accounts, rates, and specific needs of each client/event on schedule.

Develop and conduct persuasive verbal sales presentations to prospective clients.

Make strategic decisions based on data as provided through hotel provide tools.

Accountable to market performance and potential performance as well as budget forecast goals.

Effectively communicate value propositions through presentations and proposals

Direct the day-to-day activities of the sales team members selling and servicing group and catering customers in a proactive manner.

Maintain and log all client communications in CRM.

Responsible for ensuring weekly meetings are executed.

Manage accuracy and organization of client and internal files per hotel guidelines.

Responsible for prompt handling (within the business day) of inquiry calls.

Accountable for position booking goal and contribution goal.

Attend and participate in weekly revenue management calls.

Ensure Group Accounts are accurately billed and closed in a timely manner.

Prepare weekly, monthly, quarterly and annual reports.

Recruits and Interviews potential candidates.

Coach and counsel associates based on company standards.

Acts as manager on duty as needed.

Additional duties as assigned by General Manager or Regional Director of Operations for business needs.

Equipment & Technology (examples in parentheses)

Office equipment (copier, fax, scanner, label maker)

Microsoft Suite (Excel, Word, Outlook, etc.)

Minimum Qualifications

Education

Bachelor’s degree or higher education qualification.

Must possess a valid Driver’s License

Experience

Five to ten years of prior hotel sales experience, or equivalent combination of education and experience

Experience leading hotel sales marketing activities

Experience required may vary based on size and complexity of operation

Skills

Excellent verbal and written communication skills

Punctual and dependable

Attention to detail and accuracy

Multi-tasking

Organizing and prioritizing

Problem analysis and problem-solving skills

Ability to work independently and with others

Professional integrity

Ability to meet deadlines

Capacity to travel locally, on an as needed basis.

Aptitude for technology and web-based learning

Guest service experience and knowledge.

Proven ability to drive full cycle sales process.

Work Environment

Indoor setting with reasonably high noise level Flexibility to work variable schedules

Flexible to work a variable schedule

Frequent sitting and walking

Repetitive use of computer, keyboard, mouse, and phone

Reading, comprehending, writing, performing calculations, communicating orally, reasoning and analyzing

Use hands to finger, handle and feel, and reach with hands and arms.

Medical, Dental, Vision, Retirement Savings. Be part of the transformation, this property will be undergoing an amazing transformation as it becomes a Tribute Portfolio Hotel.

Compensation plus participation in sales incentive plan.

The salary range for this position is $110,000 to $120,000 annually.

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This company is an equal opportunity employer.

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