Experience Inc. Jobs

Hotel:

San Marcos Embassy Suites

1001 E. McCarty Lane

San Marcos, TX 78666

Banquet Captain

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Starting at $18.00 an hour .

We at Atrium Hospitality are inspiring excellence! We have created an environment where each associate brings a unique value to the team and encourage our team members to be their authentic selves and to embrace and promote our diverse and inclusive culture. Join our team and work side by side with us to provide the very best guest experience which is built upon our six core values of Service , Perseverance , Innovation , Respect , Inclusion , and Teamwork . Our hotel is in the beautiful Central Texas area between Austin and San Antonio. San Marcos truly is the center of everything! We are the home away from home for Texas State University, Tanger Outlets and San Marcos Premium Outlet shoppers and many more! Be part of the work culture that makes a difference as we partner and support several local non-profit organizations throughout the year. Be part of the company that supports your growth and development. If you are seeking adventure and looking to grow with a company – Atrium Hospitality and San Marcos Embassy Suites is the place for you!

We are looking for someone passionate about providing our guests with an excellent banquet experience. As a Banquet Captain , you must be creative, motivated, and passionate about growing your talents with our company and hotel. Join our team today! We offer a daily pay option , full-time benefits, tuition reimbursement and much more!

Successful candidates for this role will have previous serving experience with medium to large groups, with a strong desire to learn, to develop skills and work with the banquet leadership team.

As a Banquet Captain , you will provide guests with an excellent banquet experience, by planning and implementing the serving details for the event.

The Banquet Captain will be tasked with the following duties, responsibilities, and assignments:

• Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;

• Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;

• Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;

• Ensures the servers are ready to serve the meal when its prepared;

• Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned;

• Maintain communication with the guest contact person for guest needs;

• Set-up, operate and dismantle audio-visual equipment;

• Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;

• Able to perform job of Banquet Associate and Banquet Bartender;

• Able to understand departmental forecasting to ensure appropriate staffing levels;

• Assist Banquet Manager or All-Purpose Manager with scheduling, training staff, and inventory;

• Ensures service standards are being followed and takes corrective action when they are not;

• Guide, direct, and motivate banquet staff;

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and

• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Previous customer service experience.

Six months of banquet food service experience.

Preferred Prior Experience:

Prior leadership experience.

Preferred Education:

High School diploma or equivalent.

Required Licenses/ Certification:

Food Safety certificate or complete training during initial 90 days.

Alcohol certification or complete training during initial 90 days.

Physical:

Ability to lift, pull and push up to 50 pounds.

Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift.

Other:

Must be flexible to working days, early mornings, evenings, nights, weekends and holidays.

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

• Daily Pay

• Significant Travel Discounts on Marriott and/or Hilton properties

• 401k Plans

• Medical Insurance

• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance

We will be better today than we were yesterday.

Inclusion

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect

We treat others the way we would like to be treated.

Innovation

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!