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Oracle Senior Solution Engineer – OPERA Cloud or Simphony POS in San Juan, Puerto Rico

Job Description

Senior Solution Engineer – OPERA Cloud or Simphony POS

Location: US/REMOTE

Travel: Up to 40%

No visa sponsorship is available for this position

As a Senior Solution Engineer, you will provide solution engineering technical and functional support to both prospective and current clients in conjunction with Oracle's sales team for our OPERA Property Management and Simphony Point of Sale systems.

Not only will you assist in moving the sales cycle along by developing and delivering compelling and engaging presentations and demonstrations that showcase our Hotel story, you will articulate Oracle product’s strengths, benefits, competitive advantages, and overall value to our clients. Through crafting, validating, and showcasing Oracle software solutions (which might include advanced product concepts, strategic direction, and 3rd party interfaced products), you will be a critical piece in the success of growing our business.

Our Senior Solution Engineers provide our clients product direction and specialist knowledge in applying our technology/application to best meet their needs while communicating functional value to client businesses. You will also be involved in educating our internal and external customers on our products and applications through presentations, storytelling and demonstrations.


  • Deep expertise of OPERA Cloud, Simphony POS or competitive solution knowledge required

  • Develop, present and deliver high-impact demonstrations of the Oracle Hospitality solution.

  • Maintain account and opportunity updates within internal sales force automation system.

  • Handle and prioritize sales opportunities.

  • Clearly articulate the benefits of Oracle Hospitality’s applications to all levels including line of business end users, managers, and "C" level executives.

  • You have exceptional interpersonal skills: storytelling, needs analysis, value positioning, business justification, closing techniques, and presentation skills.

  • Provide recommendations to, and gather insight from other multi-functional departments pertaining to prospect requests and enhancements as needed.


  • 5+ years hospitality experience required

  • OPERA Cloud, Simphony Cloud or Competitive Solution knowledge required.

  • Casino, cruise, hotel, and/or food and beverage industry experience would be phenomenal!

  • 5+ years sales experience preferred; vendor or existing customer experience also preferred.

  • Being bi-lingual in English & French would be fantastic!

  • Detailed knowledge of system and application design.

  • Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques.

  • Ability to solve sophisticated technical problems with accounts in complex technical environments.

  • Able to travel.

  • BS degree or equivalent experience

Career Level - IC3


Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $30.29 to $76.49 per hour; from $63,000 to $159,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 65/35 - 80/20.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  9. 11 paid holidays

  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  11. Paid parental leave

  12. Adoption assistance

  13. Employee Stock Purchase Plan

  14. Financial planning and group legal

  15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.


Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer