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About Us

Our purpose is to add life to a lifetime of learning. We are a customer-centric company, creating vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but a lifelong journey. More than 160 million users worldwide trust Pearson products and services. Our integrated portfolio is becoming increasingly digital to meet evolving learning needs, helping us support more people in the moments that matter throughout their lives.

As the world’s learning company, with over 22,500 employees in 70 countries, we provide content, assessment, and digital services to learners, educational institutions, employers, governments, and other partners globally. We are committed to equipping learners with the skills they need to enhance their employability and succeed in the evolving world of work. We believe that wherever learning flourishes, so do people. Learn more at Our Company | Pearson plc

Role details and deliverables

Project Management

• Project responsibility through the life cycle (initiate, plan, execute, control, close) for the specific functional area(s) assigned based on the needs of the program(s).

• Maintain the project management toolkit, customer requirements, and other documentation required to effectively manage program deliverables as assigned.

• Networks with all project stakeholders and resources (including customers, internal functional teams, subcontractors, and vendors) to meet project goals.

• Ensures adherence to quality standards and reviews project deliverables.

• Supports implementation of SOWs and contracts.

• Manages changes and adjustments to the project scope, works with the principal scheduler, and project costs.

• Implement approved actions to mitigate project risk events.

• Identify opportunities for process and quality improvements which promote cost reduction and implement initiatives and monitor the effectiveness of changes made.

• Measure project performance using appropriate tools and techniques to monitor the progress of the project, identify and quantify any variances (scope and costs), perform any required corrective actions, and communicate results to all stakeholders.

• Assist in change control process including tracking, writing scope documents, and gathering estimates and pricing. Thoroughly evaluate any proposed scope change by involving the entire program delivery team; establish and maintain documentation to control scope.

• Identify and track risks, including implementing the approved actions and workarounds required to mitigate project risk events to minimize the probability of realization.

• Execute the tasks as defined in the project plan and schedule to meet customer deliverables.

• Prepare and present internal and external reports on program status, risks, and other program related issues.

Customer Relationship Management

• Establish and maintain positive and productive relationships with internal teams and external customers.

• Provide outstanding customer service. Be responsive and timely in responding to questions, concerns, and requests.

• Within the specific assigned functional role, serve as a point-of-contact to the customer and cross-functional teams for day-to-day execution.

• Interpret and meet customer expectations and requirements to ensure outstanding customer satisfaction.

Business Development

• Support the Program Manager with project and program level new business initiatives including managing and writing statements of work and change requests as needed.

Financial Management

• Support Program Manager with financial reviews and documentation necessary to ensure that contract is maintained within budget and margin expectations.

• Identify process improvement initiatives to reduce cost while maintaining quality.

Qualifications/Experience:

• Bachelor’s Degree desired or commensurate experience.

• 3+ years of experience in a Project Management role, or experience working with Puerto Rico Department of Education.

• PMP certification preferred or ability to demonstrate an understanding and application of Project Management Institute (PMI) principles.

• Fully Bilingual Spanish and English

• Demonstrate ability to manage multiple, conflicting priorities, and work in a fast-paced, ever-changing environment.

• Significant experience with customer service and project management.

• High sense of urgency and attention to detail required.

• Effective verbal/written communication skills, strong listening, negotiation and facilitation skills and the ability to develop and deliver presentations.

• Flexibility in the workplace.

• Knowledge of Microsoft Office applications, including Word, Outlook, Excel, MS Project, Visio, and PowerPoint.

• Expert proficiency of project management applications including the use of Smartsheet (to maintain program management plan) and SharePoint (to centralize documentation).

• Some travel required.

What Sets us Apart?

Benefits and Rewards. We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programmes meet the different needs of our diverse teams, and their families too. There is a range of options, but when you join our Pearson family these are some of the benefits that we offer that you can look forward to

• Inspiring, supportive and collaborative culture

• Competitive renumeration, with annual bonus based on performance

• Invest and Earn money and/ or become a shareholder with Pearson Worldwide programme ‘Save for Shares'

• Family friendly policies, work-life balance, flexible working arrangements

• Opportunities to work in global environment, grow your professional network and work from any location.

• Generous vacation policy including paid leave for volunteering purposes.

• Daily opportunities to make a significant impact.

Diversity, Equity & Inclusion. At Pearson we value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced as strengths and opportunities are equal and accessible. We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PROJECT/PROGRAMME MANAGEMENT

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 17695