Experience Inc. Jobs

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

This career step requires senior level experience. Responsible for all aspects of project/program management associated with the implementation of assigned external customer-facing projects/programs. Provides a single point of contact and is the AT&T face to the customer during implementation. Responsible for relationship management with AT&Ts strategic customers during the project/program management life cycle and may provide consultative advice and support.

Projects are typically high-value and may be long- term. Must have thorough understanding of AT&T products and services. May also manage the integration of vendor tasks and track and review vendor deliverables. May also provide the vehicle for building and or venue owners to engage AT&T on network improvements. Provides guidance and expertise in project management through the use of a structured project management methodology to define and carry out business objectives. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems. Responsible for client satisfaction.

Key Roles and Responsibilities:

• Conducts end to end project management of multiple large projects and may also manage sub components of a large program.

• Leads cross functional teams to complete projects or program deliverables within allotted timeline and budget.

• Identifies key internal/external stakeholders necessary for project completion and develops overall strategy for executive of high value projects.

• Defines project scope and objectives, guides activities of a project/program team including delegating tasks to team members, identifies resources, and establishes master timeline for deliverables.

• Projects/programs are very complex in nature, rarely follow a repeatable framework, typically span multiple business units or are company-wide, and require a high level of analysis to create project/program plans for new concept projects/programs.

• Work with external vendors and internal stakeholders to champion project(s) across the entire organization.

• Develops detailed work plans, schedules, estimates, resource plans, and status reports.

• Conducts project/program meetings and is responsible for project/program tracking and analysis.

• Ensure adherences to quality standards and reviews project/program deliverables.

• Manages the integration of vendor tasks and tracks and reviews vendor deliverables.

• Provides technical and analytical guidance to project team.

• Recommends and takes action to direct the analysis and solutions of major problems.

• Communicates to client/vendors/leadership.

Job Contribution:

• Senior level technical expertise.

• Deep technical knowledge and subject matter expert on ATT technologies.

Education:

• Preferred Bachelor of Math/Science/Project Management/Engineering/Liberal Arts/Education degree or equivalent experience.

• PMP Certification desired.

Experience:

• Typically requires 5- 8 years experience.

• Technical Career Pathway (TCP) role.

Supervisory:

• No.

Our Lead Client Services Proj/Prog Mgmt, earn between $95,500 - $143,300. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.

And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

San Juan, Puerto Rico

Salary Range:

$95,500.00 - $143,300.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status