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FirstBank Puerto Rico COLLECTOR in San Juan, Puerto Rico

A Brief OverviewThe Collector is responsible for the collection of delayed accounts by phone call making or visiting the clients; also helps maintaining the delinquency levels as minimum as possible. What you’ll do•Collects the delayed accounts calling or visiting clients as applicable.•Maintains the maximum collection effectiveness in accordance with established parameters.•Offers orientation to clients about the importance of maintaining their credit in good standing.•Offers the available alternatives as payment arrangements, extensions and refinance.•Immediately hands in to supervisor all the money collected in the field.•Organizes and determines the visit itinerary to follow as to accomplish all collections that were not met by phone call making.•Guarantees a high-level quality service to clients, satisfying their needs.•Processes insurance cases. What You’ll Need to SucceedA High School Diploma is required for this job; a year of similar experience is preferred but not mandatory· General office equipment management· Interpersonal communications skills· Operational procedures application capability· Write, speak and comprehend English and Spanish· Customer Service knowledge

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