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Evertec Group, LLC Billing Representative in San Juan, Puerto Rico

As a Billing Representative, your responsibilities will be:•Responsible for the accurate creation and posting of invoices to clients. Complete the billing process as per the instructions. Support the preparation of the monthly report. Ensures execution of all key controls including but not limited to SOX controls for roles as per assigned roles within established procedures and approved delegation of authority and authorized limits. Respond to and review all escalations or deviations that may be brought to his or her attention. Reports any exceptions to established internal controls and documents any employee.•Develop an understanding of services provided to accurately bill the services and to timely respond to questions regularly from clients and internal staff.•Review all pertinent client and job documentation before billing.•Create accurate invoices to clients according to agreements between parties and the company's guidelines.•Process billing-related transactions per the quantitative and qualitative guidelines established.•Work independently to solve issues and escalate to management when necessary.•Research and correspond with clients on invoice-related questions, discrepancies, and concerns.•Provide process improvement recommendations to raise billing productivity and increase the efficiency of workflow.•Work on special projects as assigned.•Perform assigned administration-related duties and responsibilities.•Initiate and perform additional billing responsibilities to meet set goals.

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