Experience Inc. Jobs

Job Number 24177067

Job Category Sales & Marketing

Location Fairfield Inn & Suites San Jose North/Silicon Valley, 656 America Center Court, San Jose, California, United States

Schedule Full-Time

Located Remotely? N

Relocation? Y

Position Type Management

Additional Information: This hotel is owned and operated by an inependent franchisee, Johnson Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Salary plus Bonuses

Department: Other

Location: Residence Inn & Fairfield San Jose North - Silicon Valley (656 America Center Court, San Jose, CA 95002)

Division: Johnson Brothers Hospitality

Hours Per Week: 40

Job Description

SUMMARY:

Responsible for generating top line revenue to meet or exceed budget expectations. Responsible for soliciting, negotiating and creating new corporate sales accounts as well as maintaining the current corporate client portfolio of two properties. Lead the Sales team which is additionally comprised of the Sales and Events Manager and Sales Coordinator. Work closely with the General Manager and Corporate Sales Leader to develop an effective business/marketing plan.

ESSENTIAL FUNCTIONS:

Assist with making sales environment conductive to learning. Participate in associate functions, client and guest events, and community events

Assist with developing and maintaining the business/marketing plan, budgets and forecasts with General Manager and Corporate Sales Leader

Qualify leads and prospects gained from tele-prospecting, cold calls, sales blitzes, and other lead sources

Properly utilize MarRFP, MAMS, SalesPro and other brand and corporate sales tools

Make outside sales calls

Participate in joint revenue calls with General Manager and Corporate Sales Leader

Cultivate lead sources

Network with prospects to uncover other decision makers

Establish and maintain close contact with Top and Target accounts through phone calls, appointments, tours, written correspondence and entertainment. Asses future and current needs of the client

Monitor production of all top accounts and evaluate market trends

Build and maintain rapport with competitor hotels, lead sources, clients and local community

Meet and greet onsite contacts

Develop a full working knowledge of the operations of the hotel, including Guest Services and Housekeeping

Assist with rate and services decisions

Use the L.E.A.R.N Model for all guest recovery incidents that occur

Always have a friendly and welcoming demeanor when interacting with our guests

Have knowledge and understanding of all department policies and procedures, and communicate and enforce all policies fairly and consistently with staff

Attend weekly sales meetings

Complete weekly and monthly sales call reports and submit to General Manager and Corporate Sales Leader

Maintain accurate sales files, and trace system on Top and Target accounts in Company Sales tracking system

Maintain Social Media presence of hotel

Responsible for knowing and following quality assurance standards for department

Responsible for the proper administration of key control for issued keys

Responsible for knowing hotel emergency procedures

Responsible for following all hotel safety guidelines and requirements

Carry out any reasonable request by management that I am capable of performing

Requirements

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

These duties may require you to frequently bend, lift, carry, twist, push, pull, reach, kneel, and may require prolonged periods of standing and/or walking. Must be able to lift, push, and pull a minimum of 50 pounds. You will be trained to perform all of these functions within the required safety guidelines and expectations. If at any point you feel you are unable to perform any of these functions, please let you manager know immediately.

The salary for this position $90,000 to $130,000 annually.

This company is an equal opportunity employer.

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