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CBRE Associate Field Research Director in San Jose, California

Associate Field Research Director

Job ID

17572

Posted

24-05-2021

Service line

Advisory Segment

Role type

Full-time

Location(s)

San Francisco - California - United States of America, San Jose - California - United States of America

Vision and Summary

Lead a department that:

  1. Excels in providing differentiated point-of-sale research products to our producers and market leaders

  2. Gathers and delivers data products enabling CBRE to create an “unrivaled” data platform in Northern California that differentiates our brand and enables our professionals to create superior outcomes for our clients

This person will be in-charge of running and owning a unified Research function in Northern California, encompassing the San Francisco, San Jose, Oakland, Sacramento, Walnut Creek, and Palo Alto markets. He/she will leverage all the resources within the department and the firm, a) to efficiently and accurately collect and manage property and market data, and b) use that data and viewpoints to enable our producers to win/retain more business

Key Responsibilities

  • Act as the Face Of Field Research for our Northern California business, which will include (but not be restricted to):

  • Engaging and partnering with our brokerage professionals to provide world-class Research support at the point of sale (pitches, pursuits, client meetings et al)

  • Producing engaging byte-sized reports and Market Flashes that help our producers and market leaders increase mind-share from current and prospective clients. Please note that the focus of this role is not to produce Thought Leadership reports

  • Establishing highly effective partnerships with other shared services such as Sales Management and Marketing/Business Development to offer the strongest and most integrated platform to our fee-earning professionals in the market

  • Increasing broker trust in available CBRE Research data and facilitating/enhancing strong engagement so as to continuously increase the pool of available (and highly trusted) proprietary data. Enhance accessibility of data directly for our brokers and market leaders

  • In partnership with the regional Head of Data Intelligence, oversee a Research Data Intelligence team in Northern California that:

  • Facilitates crowdsourcing of market intelligence by building and nurturing strong relationships in the market, both within CBRE and with outside parties (competitors, industry associations etc.)

  • Partners with brokers, market leaders and Sales Management to ensure property data and market intelligence meets or exceeds their expectations

  • Establish and periodically track strong KPIs for both point-of-sale support as well as the Data Intelligence team in conjunction with market leadership as well as matrix national leadership:

  • Point of sale metrics -, # key pursuits supported and win rate, #MarketFlashes and MarketViews (aside from the quarterly reports) offered to the market, etc.

  • Data Intelligence metrics - NPS (Net Promoter Score), data quantity (e.g. #comps and Tenants in Market), data quality and data visualization (#accessible data products offered directly to brokers including products built using Tableau/Power BI and GIS/Dimension) etc.

  • Be the Single Point of Contact for market leadership around analytics related to market share, square feet participation, market momentum and other statistics that enable business leadership and brokers to have a strong pulse of the market

Growth Opportunities

We are looking for candidates that have a strong passion for Research and Data, and would like to grow further with us in that vertical, including taking a more Thought Leadership (client facing) role in the future, either locally or nationally. However, entry into this growth path would be contingent upon solid continued performance in the Field Research vertical and adequate support/sponsorship from local business leadership for this professional.

Qualifications

  • Bachelor's degree from a four-year college or university, preferably in Real Estate, Economics, Finance, Urban Planning, Geography, or related field and a minimum of 4-5 years of related work experience.

  • Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to internal/external customers. Ability to effectively present information.

  • Knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.

  • Ability to comprehend, analyze, and interpret documents and summarize graphically and in writing. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.

  • Ability to handle and manipulate large amounts of data.

  • Strong familiarity with data visualization tools such as Tableau and/or Power BI

  • Strong experience with Microsoft Office

  • Possess a positive, “can-do” work attitude. Must have demonstrated ability to work in a fast paced, high-pressure environment.

  • Must be a strong team player.

  • Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for working with manager to prioritize tasks in order to meet project deadlines while delivering highest quality work product.

  • Must exercise sound judgment. Errors in judgment may cause short-term impact to co-workers and supervisor.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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