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Splunk Product Manager – Getting Data In: Instrumentation and OpenTelemetry in San Francisco, California

Product Manager – Getting Data In: Instrumentation and OpenTelemetry

Join us as we pursue our ground-breaking new vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun, and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!


We are looking for a Product Manager to lead how customers get their metrics, traces, logs, and other telemetry into Splunk Observability Cloud. The process of getting data into Observability Cloud, and managing the agents, SDKs, and cloud connectors that enable this, is the most critical part of our customers’ onboarding and management experience and drives the capabilities that we offer within our products. This role will have high visibility with customers, partners, and Splunk senior management.

Much of our data capture capabilities rely on OpenTelemetry, an open-source project that we are one of the main drivers of. This position will require a highly technical candidate who understands application development, deployment systems and compute environments. It will also require a Product Manager who has the organizational and communication skills necessary to be a leader in a large open-source community.

You will work with the product, engineering, and design from across our suite to:

  • Define a path for reducing setup and management friction for new and existing customers. Work across subject areas to produce a detailed plan, implement it, and deliver it to customers.

  • Expand our support for cloud environments, compute services (Lambdas, pipelines, etc.), languages, web frameworks, storage clients, etc.

  • Work with customers to understand how the data ingestion and configuration process could be improved. Set our priorities between easing setup, improved management capabilities, new capabilities, supporting more data sources, and architectural simplification.

  • Represent Splunk in the OpenTelemetry community, lead our ongoing contributions, and work with our project partners to deliver value to Splunk customers and developers at large.

Instrumentation engineering team members are located in North Carolina, Estonia, and Poland, and the broader Splunk Observability team also has personnel in San Jose, Seattle, Boulder, Vancouver, and Atlanta. This role has a preference for applicants located in the Eastern time zone.

Key Responsibilities for Product Managers and Splunk

  • Understand customer and user needs in-depth; communicate those needs crisply and succinctly within Splunk; and work with design and engineering teams to translate those needs into clear priorities, a compelling roadmap, and high-impact, innovative features

  • Actively maintain a view of how the market, competition, and technologies are evolving, and factor it, as well as feedback from internal groups and customers, into the product direction

  • Collaborate with product marketing, support, and the sales team to solve for business limiters within your control and pursue key business accelerants

Basic Qualifications for Product Managers and Splunk

  • 2 +proven experience in product management, engineering or technical product management role

  • Demonstrated ability to prioritize requirements across conflicting dimensions and to be clear on the minimum capabilities that matter

  • Excellent analytical / problem-solving skills. Ability to identify patterns and synthesize disparate data into a coherent whole

  • Strong written and verbal organizational, analytical, and communication skills. Ability to lead and influence via persuasion, patience, and energy

  • Experience with developing software, understanding engineering tradeoffs, and an intuition for the needs of the developers and operators who use our products

  • A passion for usability and a knack for simplicity

  • Willing to go above and beyond to get quality products and features to market on time

Preferred Qualifications for Product Managers and Splunk

  • BA/BS in Computer Science or related field

  • MBA from a top-tier program

  • Background in enterprise SaaS; bonus if those were monitoring or analytics products

  • Participation in all stages of the software development lifecycle, experience with Agile software methodologies

If you’d like to join one of the fastest-growing and most exciting tech companies in Silicon Valley, contact us! This position has the ability to make a huge impact. Your compensation will include a competitive salary, stock options, cool perks, and generous benefits.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

About Splunk

Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.

Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.

Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!

Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.

We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.

Benefits & Perks: Wow! This is really cool!

SF Only

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Non SF

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.

This isn’t a job – it’s a life changer – are you ready?

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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