Job Information
City and County of San Francisco Office of Childhood Hearing Manager (0922 Manager I) in San Francisco, California
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
Application Opening – June 20, 2024
Application Deadline – The application filing will be open continuously at least through June 28, 2024 and will close any time thereafter.
Salary – 0922 Manager I (https://careers.sf.gov/classifications/?classCode=0922) (Range A Salary between $128,050 and $163,514)
Appointment Type: Temporary Exempt (https://careers.sf.gov/knowledge/role-types/) , Category 18. This position is excluded by the Charter from the competitive Civil Service examination process, shall serve at the discretion of the Appointing Officer, and shall not exceed three (3) years.
Recruitment ID: TEX-0922-EXEMPT
The Mission of the San Francisco Department of Public Health (DPH) is to protect and promote the health of all San Franciscans. DPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network (SFHN), Population Health Division (PHD), Behavioral Health Services (BHS), and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.
Under the direction of the Nurse Manager in the Maternal, Child, and Adolescent Health Division of the San Francisco Department of Public Health, the Office of Childhood Hearing Manager will manage the Office of Childhood Hearing (OCH) program and operational activities, supervises, trains and evaluates the activities of personnel, coordinates and monitors the work of consultants and contractors working for the program, and works with other managers, staff, and stakeholders to evaluate and implement goals, responsibilities, policies and procedures.
ESSENTIAL DUTIES:
Manages the Office of Childhood Hearing (OCH) program, operational activities, or projects of assigned section or program area; supervises, trains and evaluates the activities of personnel and/or coordinates and monitors the work of consultants and contractors working for the program; works with other managers and staff to evaluate and implement goals, responsibilities, policies and procedures.
Utilizes racial equity and anti-racism frameworks to address challenges and barriers clients and families face accessing equitable care and to promote and prioritize achieving health equity in healthcare.
Coordinates OCH community-based hearing screening services (Pure Tone Audiometry and Otoacoustic Emission (OAE)) ear examination, and case management for preschool and school-aged children ages 3-14yo to identify hearing deficits in Medi-Cal populations.
Monitors the work of and coaches subordinates to improve performance.
Evaluates OCH procedures and program effectiveness and conducts quality improvement projects (e.g. focus groups, surveys, and/or interviews with early child education environments, work with MCAH epidemiologist and health care analysts) to implement new procedures and make program improvements.
Assists in developing and implementing operational policies to ensure the efficient operation of OCH and community hearing screening programs.
Under direction of SFDPH Director, Ambulatory Care Director and/or MCAH Director, oversees OCH participation in research and grant management
Participates in budget development by providing detailed justification and persuasive arguments for proposals or initiatives.
Collaborates with MCAH/DPH programs to provide city-wide audiometric training for clinics and agencies serving Medi-Cal populations
Leads collective impact efforts with community partners such as the Northern California Speech and Hearing Center, University of California San Francisco, University of the Pacific Audiology program, San Francisco Unified School District, and Superintendent of San Francisco Arch Diocese to promote the overall hearing heath of children in San Francisco
Represents MCAH/DPH at local, state and/or national meetings and conferences related to health equity and childhood hearing
Provides direct services, including Pure Tone Audiometry and Otoacoustic Emission screening in community-based settings
Leads systems-level improvements to support families with children who have possible hearing deficits with linkages to Medi-Cal services and access to health care for further evaluation and treatment plans
Oversees Epic EHR documentation and reporting for OCH community-based hearing screening
Required Minimum Qualifications (all applicants must verify that they meet all elements below):
Education: Possession of a Baccalaureate degree from an accredited college or university
Experience: Three (3) years of verifiable audiometry experience. Experience must include one (1) year of verifiable experience involving childhood hearing screening in a community or school setting.
License: Possession of a valid School Audiometrist Certification issued by California Department of Health Care Services (DHCS)
License: Possession of a valid California Driver License.
EDUCATION SUBSTITUTION:
Additional qualifying experience as described above may be substituted for the required degree on a year-for-year basis up to a maximum of four (4) years. One year is equivalent to thirty (30) semester or forty-five (45) quarter units.
Note: One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine fulltime employment.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Desirable qualifications:
Lived or work experience which informs or adds value to working with people from the communities primarily served and prioritized by the Department of Public Health - Child Care Health Program, Office of Childhood Hearing. These communities include Black, Indigenous, Latinx, Pacific Islander and other diverse groups who are represented among our patient and employee populations. Lived experience can include: Specific community-based paid or unpaid work with the communities named above; or skills gained through lived experiences, including interactions with friends, family, and/or other acquaintances.
Training or educational experiences in the areas of anti-racism, racial justice, racial equity, health equity, and/or and inclusion and belonging
Knowledge of hearing loss prevention practices, types of hearing loss, types of hearing loss onsets
Experience providing case management support for children with possible hearing deficits
Experience with Epic Electronic Health Record
Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
DPH Health Critical Requirements and Information: (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp) Please review the following policies regarding DPH employment requirements that safeguard yourself and others.
COVID-19 Policies (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp)
Personal Protective Equipment (PPE)
Medical Examination Prior to Hiring
Electronic Health Record (EHR (https://www.sfdph.org/dph/comupg/aboutdph/jobs/requirements.asp) )
Licensure/Certification/Registration
Note on ICARE
Additional information regarding Employment with the City and County of San Francisco:
Information about the Hiring Process (https://sfdhr.org/information-about-hiring-process)
Conviction History (https://sfdhr.org/conviction-history-faq)
Employee Benefits Overview (https://sfdhr.org/benefits-overview)
Equal Employment Opportunity (https://sfdhr.org/equal-employment-opportunity)
Disaster Service Workers (https://sfdhr.org/disaster-service-workers)
Reasonable Accommodation
Right to Work (https://sfdhr.org/information-about-hiring-process#identification)
Copies of Application Documents
Diversity Statement (https://sfdhr.org/information-about-hiring-process#diversitystatement)
If you have any questions regarding this recruitment or application process, please contact the analyst, Steven Scoles at steven.scoles@sfdph.org or 628-271-6828.
We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.
CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.
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The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.