Experience Inc. Jobs

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization..

We collaborate to identify new ways to create a platform that serves the drivers’ needs. With each rider and driver we connect, we’re changing the way our world works. We imagine a world where cities feel small again. Where transportation and tech bring people together, instead of apart. We see the future as community-driven — and it starts with you.

Driver participation on the platform is integral to its health. Drivers choices for when and where to drive depend on their ability to earn while having safe and, hopefully, fun experiences. The Driver Earnings team is responsible for designing and implementing the structure for how drivers earn on the platform. Last year, we were proud to launch our Earnings Commitment (https://www.lyft.com/blog/posts/early-2024-driver-release) to drivers followed by improvements (https://www.lyft.com/driver/release) in how drivers earn when stuck in traffic or when a rider wants a ride out of a busy area. We believe that with transparency and policies that reflect driver feedback, we can be the platform of choice for rideshare drivers.

We are now seeking our next Director of Product for the Driver Earnings team to build upon our recent incredible success and be responsible for maintaining a unifying vision across the ways in which a driver can earn as well as working with adjacent teams responsible for mapping, dispatch, and the driver user experience to develop incentive structures and experiences with positive feedback loops.

Responsibilities:

• Manage and grow a team of high caliber product managers, providing them with development, mentorship, and and coaching to help them achieve theirs and Lyft's goals

• Be the product leader driving our strategic product and technology vision for the Driver Earnings teams

• Incorporate end-to-end impact of earnings decisions on drivers, riders, and, ultimately, on network growth

• Be an inspiring communicator for the team’s ambitions with a leadership presence in team all-hands, reviews with our partner teams, and reviews with Lyft’s executive team.

• Develop and execute a customer-focused product roadmap via close collaboration with senior leadership, Finance, Data Science, Analytics, Design, Marketing, Engineering, Legal, and Policy.

• Understand the competitive landscape and both general/ industry trends as well as local movements in driver experiences to inform product strategies + roadmaps

• Review how product managers reporting to you translate customer and internal user needs into clear, well-defined functional and technical requirements backed by data analysis and deep understanding of the marketplace

• Guide and interface closely with data science, analysts and engineers to review and refine scope and technical capabilities, prioritize projects for release, and define new opportunities

Experience & Skills:

• Demonstrated experience managing and growing a high performing team of product managers while providing development, mentorship, and excitement to exceed team and department goals

• Minimum of 10 years in product management or relevant experience identifying investment opportunities

• An academic background in Economics or related discipline with a solid understanding of incentive design

• Strong communication, presentation, and client management skills across a diverse group of stakeholders

• Experience in marketplace product design, especially on the labor side of the market

• Experience with business operations including responsibility for a business’s PnL.

• Ability to remain flexible and thrive in ambiguity

• Experience leading distributed teams across multiple geographies with varied cultures and working styles

• Effective in influencing senior executives

• Positive attitude and willingness to roll up sleeves and dig deep to achieve goals

• Proven ability to manage multiple, competing priorities simultaneously

• Passion for Lyft and what we are trying to achieve in sustainable urban transportation

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled

• Mental health benefits

• Family building benefits

• Child care and pet benefits

• 401(k) plan to help save for your future

• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off

• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

• Subsidized commuter benefits

• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $236,000 - $295,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.