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Veterans Affairs, Veterans Health Administration Social Worker (Deputy Associate Chief Of Staff - Outpatient Mental Health Clinical Operations) in San Diego, California

Summary This position is being offered to multiple disciplines. The candidate will be chosen from one of three announcements. This position is for a Deputy Associate Chief of Staff for Outpatient Mental Health Clinical Operations. The primary purpose of this position is to provide leadership, budgetary oversight, and programmatic management to the Outpatient MH Units under the direction of the Associate Chief of Staff for MH (ACOS) and in collaboration with the Deputy ACOS MH/Chief Psychiatrist. Responsibilities DUTIES to include, but not limited too. 1. Organizes, coordinates, and harmonizes the day-to-day operational components of outpatient mental health services in the Mental Health Care Line (MHCL). 2. In conjunction with the ACOS MH and in collaboration with the Deputy ACOS/Chief Psychiatrist, provides leadership in both short and long-range strategic planning for outpatient services in the MHCL in support of the Network Director's performance measures, VAMC Director's, ACOS for Mental Health, MHCL and other goals set forth by VISN22. 3. Adapts the principles, practices, processes, and techniques common to any situation to the specialized requirements of the Medical Center. Plans and schedules work in a manner that promotes a smooth flow and even distribution. Coordinates, plans, and schedules with other managers and customers as appropriate. Identifies need for changes in priorities and takes action to implement such changes. 4. Provides direct supervisory oversight of the MHCL outpatient units IU4-IU7 section chiefs and oversees all outpatient mental health programming across all 3 missions of the VA (clinical, education, and research). 5. Exercises direct supervisory personnel management responsibilities of IU4-7 section chiefs in conjunction with subordinate's Service Chief or Discipline Lead. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements. Applies EEO principles and requirements to all personnel management actions and decisions, and ensures all personnel are treated in a manner free of discrimination. Develops, modifies, and/or interprets performance standards. Ensures that staff has job specific orientation and monitors the professional file with Human Resources for the preparation of JCAHO and/or CARF reviews. 6. Plans work to be accomplished by subordinates; sets and adjusts short-term priorities; and prepares schedules. Assigns work to subordinate employees based on the MHCL, VASDHS, VISN, and Office of Mental Health and Suicide Prevention (OMHSP) priorities and consideration of difficulty and requirements of assignments such that the experience, training, and abilities of staff are effectively utilized to meet organization and customer needs. Balances workload and provides advice, guidance, and direction on a wide range of clinical, budgetary and administrative issues. Structures assignments to create effective and economical positions. Coordinates with the ACOS MH, Deputy ACOS/Chief Psychiatrist, Office of Mental Health, Service Chiefs and Discipline Leads, and customers as appropriate. 7. Explains performance expectations to employees and provides regular feedback on strengths and weaknesses. Holds employees responsible for satisfactory completion of work assignments. Appraises subordinate workers performance ensuring consistency and equity in rating techniques. Recommends awards when appropriate and approves within­ grade increases. Initiates action to correct performance or conduct problems as appropriate. Effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious disciplinary matters. Prepares documentation to support actions taken. Identifies employee developmental needs and provides or arranges for training (formal and informal) to improve job performance. 8. Provides leadership to ensure that MHCL meets all clinical programming expectations of the Uniform Mental Health Services Handbook and any other relevant handbooks and policies. 9. Researches, interprets, analyzes and applies MHCL, VASDHS, VA Desert Pacific Healthcare Network, JCAHO, GARF, and related professional, Federal and VHA policies, procedures, and guidelines to ensure compliance and successful outcomes of any site visit or audit. 10. Supports research and educational initiatives across MHCL. Work Schedule: Monday - Friday 0730-1600 Telework: Eligible per Agency Guidelines Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Licensure. Full, unrestricted license or certification by a state to independently practice social work at the master's degree level. Education. Master's degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for master's degree in social work. Grade Determinations, GS-14 Experience and Education. One year of experience equivalent to the GS- 13 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Individual may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program manager must be licensed or certified at the advanced practice level and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all the following KSAs: Ability to independently organize work, set priorities, and meet multiple deadlines. Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. Ability to ensure provision of clinical social work services by supervised social workers. Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. Ability to provide staff training and development. Preferred Experience: A minimum of two (2) years professional experience with experience in program administration, supervision of staff, performance improvement, and the delivery of mental health services Excellence in clinical care with expertise in at least one mental health disorder highly relevant to the VA clinical core mission Demonstrated successful track record as an administrator overseeing robust clinical programs in a large and complex health care facility Recognized expertise as an educator and/or a demonstrated track record of peer-reviewed research as evidenced by contributions to the peer-reviewed literature and/or peer reviewed grant funding. Experience in leading multidisciplinary staff including psychiatry, psychology, social work, nursing, pharmacy, and others working in mental health settings Ability to direct health care benefits in a managed care setting across a health care system Demonstrated leadership abilities by increasing health awareness, measuring outcomes, and involving others in improving care Ability to deal effectively with individuals or groups representing widely divergent backgrounds, interests, and points of view Demonstrated analytical ability to find viable solutions to complex problems utilizing data, logic and/or research methodology, and provide senior leaders with viable make/buy options to address complex cost/benefits options Demonstrated familiarity and experience with VA rules and regulations relating to community care, including the Mission Act Ability to manage and balance complex cost decisions regarding whether to approve care based on cost avoidance versus patient preferences Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program Ability to utilize systems thinking in managing ethical dilemmas Demonstrated ability to understand and utilize systems redesign or other performance improvement methodologies to analyze and monitor existing processes, and develop and implement effective solutions to optimize the delivery of high-quality healthcare services Eligibility for an academic appointment at the affiliated medical school. References: VA Handbook 5005, Part II, Appendix G39 - Social Worker Qualification Standard. Additional information regarding the assignments at the GS-14 Social Worker (Program Manager) can be found in the appendix referenced above. The full performance level of this vacancy is GS-14. Physical Requirements: The position requires occasional, standing, crouching, carrying, stooping, kneeling, pushing and pulling less than 25 pounds. There may be frequent reaching and walking. As this is a sedentary position, it may require sitting for long periods. The incumbent will frequently communicate with staff and customers online, in person and through emails. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.