Experience Inc. Jobs

Job Information

Blackstone Consulting Order Entry Admin in San Diego, California

Description/Job Summary Join Our Team! BCI is Hiring! BCI is one of the largest private and minority-owned company, proudly celebrating our 30th anniversary in business and serving various industries such as government, commercial, education, telecommunications, technology and healthcare. Order Entry & Office Administrator will be responsible for both work order tracking/fulfillment and standard office tasks. While providing exceptional customer service support for receiving, entering, and processing Facilities Maintenance & Janitorial orders for the San Diego Client, the dual role will also provide administrative support to the site management team. ESSENTIAL DUTIES & RESPONSIBILITIES : * Heavy data entry and review of order accuracy * Process and assign workorders and all necessary paperwork required * Responds to all vendor, customer service inquiries via phone and//or email * Assist with processing of timecards * Issuing badges and request security access to new staff * Partner with management, peers, and staff to provide a supportive environment and positive customer experience. SKILLS & KNOWLEDGE: * Must have High School Diploma/GED completed * Minimum of two (2) years of experience in a support role in an office or call center environment * Excellent written, verbal, and interpersonal communication skills as well as strong follow up * Excellent organization with a disciplined approach to performing essential responsibilities * Ability to multi-task, self-manage, troubleshoot and problem solve issues around assigned tasks * Ability to work independently and additionally with other team members * Proficient experience with data entry, customer service and use of multiple office systems (Word, Excel, etc.) EXPEREINCE: * 1-2 years of order processing/ticketing system experience * Prior Janitorial experience is preferred. * 1-2 years of heavy data entry * 3 years Customer service experience