Experience Inc. Jobs

Description

Our client is a leader in the HVAC industry, delivering top-quality heating, ventilation, and air conditioning solutions to residential and commercial clients. They pride themselves on exceptional customer service and fostering a workplace culture that values professionalism, teamwork, and growth.

We are seeking an organized and customer-focused Front Desk Coordinator to manage the daily operations of the front desk. As the first point of contact for clients and visitors, you’ll play a key role in creating a welcoming and efficient office environment. The ideal candidate is a proactive multitasker with excellent communication skills and a positive attitude.

Key Responsibilities

• Customer Interaction:

• Greet and assist clients, visitors, and staff with professionalism and warmth.

• Handle incoming phone calls, direct them to the appropriate departments, and take accurate messages when necessary.

• Address customer inquiries and ensure they are resolved promptly.

• Scheduling and Coordination:

• Schedule service appointments and coordinate with HVAC technicians and field staff.

• Manage and maintain calendars for office staff and leadership.

• Confirm appointments and follow up with clients as needed.

• Administrative Duties:

• Maintain a clean and organized front desk area and reception space.

• Assist with data entry, recordkeeping, and updating customer files.

• Process incoming and outgoing mail, packages, and deliveries.

• Office Support:

• Monitor and replenish office supplies.

• Support the administrative team with special projects and tasks as required.

  Requirements

• Previous experience in a front desk, administrative, or customer service role.

• Strong organizational and multitasking abilities.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with scheduling software.

• Ability to work effectively in a fast-paced environment.

• Experience in the HVAC or trades industry is a plus.

  TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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