Hewlett Packard Enterprise Company Technical Consultant (TS/SCI with Full Scope Poly required) in San Antonio, Texas
Technical Consultant (TS/SCI with Full Scope Poly required) San Antonio, Texas
What you need to know about the job
At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.
We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values: partner, innovate and act.
Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry. Some people call it an obsession, we call it a way of life.
What you need to know about the job
Primary Location:San Antonio, Texas
Other Locations:Elkridge, Maryland, United States of America; South Jordan, Utah, United States of America; Hampton, Virginia, United States of America
Shift:No shift premium (United States of America)
Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.
This position requires aTS/SCI with Full Scope Poly clearance.US citizenship is required. This position will also require a US Government background check and fingerprinting for site access badges.
This is an on-site role with no remote/teleworker option.
In a typical day as a Technical Consultant, you will
Advise on HPE system BIOS/firmware upgrades etc
Assist customer with script maintenance and creation as needed
Serve as HPE's point of contact for small issues, conduit to ASM team and greater HPE ecosphere
Assist in hardware diagnostic support for complex issues on HPE systems at customer site.
Provide firmware installation / management for HPE systems.
Provide health checks on HPE equipment as required when things “just aren’t right”…
Liaison between customer and Hewlett Packard Enterprise sales/management.
Be the technical face to the customer
Provide on-site escalation path for issues
Work with HPE Customer Support Center to drive open cases to closure
Following skills and experience required
TS/SCI with Full Scope Poly security clearance required
1-3+ years Linux System Administration experience
1-3+ years large cluster troubleshooting and automation skills
Bachelor of Arts/Science or equivalent degree in computer science or related area of study or equivalent
General hardware support experience
Outstanding interpersonal skills
If you are…
Good at partnering, innovating, and making things happen. You are aligned to our core values.
Understanding, at a detailed level, all architectural dependencies of technologies in the customer’s Information Technology (IT) environment
Able to complete solution implementation independently, as well as manage a team of consultants in the completion of one or more solution requirements
Join us and make your mark!
A competitive salary and extensive social benefits
Diverse and dynamic work environment
Work-life balance and support for career development
An amazing life inside the element! Want to know more about it?
Then let’s stay connected!
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status