Experience Inc. Jobs

Your Day to Day:

Clean and service the assigned public areas according to established quality standards and procedures.

• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.

• Promote teamwork and quality service through daily communication and coordination with other departments.

• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

• Report to supervisor needed repairs or unsafe conditions.

• Report, turn in, and/or log any lost and found items according to established procedures.

• Clean and service assigned areas according to established standards and procedures which may include public restrooms, lobby area, public phone areas, vending areas, etc. May include cleaning employee break areas and restrooms.

• Strip and wax floors as needed, clean and polish all furniture, railings, tabletops, mirrors in assigned areas.

• May regularly assist with deep cleaning projects.

• May assist with other duties as assigned.

What we need from you:

Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds

• Frequently standing up and moving about the facility

• Frequently handling objects and equipment to maintain the facility

• Frequently bending, stooping, and kneeling,

Other:

• Communication skills are utilized a significant amount of time when interacting with guests and employees.

• Basic reading, writing, and math abilities are utilized often when reading assignments, completing checklists, replacing linens and amenities.

• May be required to work nights, weekends, and/or holidays.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.