Job Information
Omni Hotels Operations Administrative Assistant in San Antonio, Texas
Location
La Mansion del Rio
The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.
Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.
Job Description
To handle all administrative duties as required by Executive Office, Human Resources and the General Manager. Supports the Executive Operating Committee, the General Manager, the Director of Human Resources, Director of Rooms and the Director of Food & Beverage.
Responsibilities
Assistant to the General Manager, Director of Human Resources, Director of Rooms and Director of Food & Beverage
Supports the Executive Committee
Extensive administrative duties and responsibilities; communication and distribution of daily/weekly/monthly reports and correspondence to corporate office
Handles confidential material and information, daily distribution of the mail, daily check deposit of accounts receivables
Responsible for maintenance of the mail room
Manage day-to-day guest relations and corporate guest relations, all external guest correspondence, and internal communications, including daily Medallia Reports, ELMER, Synergy input and reports, and guest alerts, and responding to review sites (Trip Advisor/Google/etc.)
Maintain guest relations files and ensures that all information is included in file, i.e. guest correspondence, letters, fax, emails, information, guest folios, gift certificates, etc.
Maintain Gift Certificate Log to include value, purpose, date issued, and date redeemed
Upload all necessary Service Scorecard backup monthly to the hub
Coordinate all travel arrangements including reservations, transportation, amenities, and in-house meetings and events for VIP’s, corporate and ownership visits
Create and modify reservations in Opera as directed by Executive committee
Send amenities and welcome cards to VIP’s and special guests as directed
Maintain reader files for upcoming meetings, VIP guests, meetings and events, etc.
Maintain hotel licenses, permits, contracts and certificates of insurance
Involved in associate events and activities’ committees within the hotel
Perform other duties as assigned by management
Qualifications
Minimum of 2 years experience in an administrative role
Hotel experience preferred
Education – Associate Degree
Skills; Proficient in Microsoft Office Suite ( Word, Excel, PowerPoint and Outlook)
Must be able to type a minimum of 40 wpm.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job LocationsUS-TX-San Antonio
Posted Date3 months ago(2/14/2024 12:40 PM)
Requisition ID 2024-105334
of Openings 1
Category (Portal Searching) Administrative/Clerical