Experience Inc. Jobs

Description

This position is incentive eligible.

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Director IT opening with ITG - San Antonio Division today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

ITG - San Antonio Division, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

We are seeking a Director IT for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The Director of ITG oversees and manages effective operation of the information technology in the facility and ensures strategic and operational alignment with facility business objectives and facility, division, and HCA enterprise ITG goals and objectives.

Supervisor: Division CIO or Senior Director of ITG

Supervises: Roles may include and are not limited to Sr. Clinical Analyst, Clinical Analyst, Sr. Technical Analyst,

Technical Analyst, Systems Administrator (zone/market operations may be aligned such that all employees report to division-based leadership where the Director of IT&S would not supervise any employees).

Duties Include But Are Not Limited To:

• IT Operations Management: Overall IT Operations Management, Service Level Management, Resource

• Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial

• Management, Technical Management, Information Security Management

• Develops Facility ITG capital & operating budgets aligned with budget directives

• Establishes, communicates, monitors, manages and ensures compliance with Service Level Agreements

• (SLAs) (e.g., service levels for Remedy incident resolution)

• Coordinates the assignment of resources to ITG projects, operations, & incidents

• Aligns & monitors the assignment of resources and related financial allocations to Facility programs

• Develops plans for the Facility technical environment with Division technical leaders

• Identifies and coordinates resolution of IT issues at the Facility

• Coordinates on-site management of Facility hardware & software

• Promotes & coordinates the management of compliance issues & projects

• Manages information security aspects for the Facility

• Strategic Business/IT Alignment & Planning: Facility/Zone Business/IT Alignment, Strategic IT Planning

• Develops, coordinates, guides, and executes a Facility ITG plan that aligns IT with Facility business strategy and with Enterprise and Division business & IT strategy

• Assists in development of Division and Corporate 3-yr IT strategic plans

• Relationship Management & Communication: Facility Leadership, Facility Department Directors & Managers, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups  Builds positive relationships with Facility leadership team, Facility department directors & managers, and other Division leaders as dictated by the business organizational structure

• Represents ITG on appropriate business committees

• Owns the facilitation of multi-way communication with key constituents on ITG matters

• Communicates successes, challenges, opportunities, trends, and lessons regarding the Facility to Division CIO

• Cascades all information to direct reports & Facility-based ITG staff through face-to-face meetings and other communication mechanisms

• Promotes sharing of information through documentation and distribution of best demonstrated practices

• Project Portfolio & Project Implementation Management: Managing the Portfolio of Work, Managing Individual

Projects

• Plans & manages select Enterprise, Division, or Facility projects for the Facility (including communications) as project leader

• Manages, monitors & executes the Facility’s portfolio of projects

• Coordinates and supports IT aspects of facility projects (e.g., construction, opening satellite clinic, remodel nursing unit)

• Process Engineering: Improvement of Workflow through Technology, Utilization of Technology

• Understands the implications of technology solutions to Facility workflow & operations & communicates to key stakeholders

• Identifies process improvement opportunities & challenges and communicates them to appropriate Division IT leaders for planning & action

• Participates in Enterprise, Division, &Facility process improvement initiatives

• Governance: Support of Decision-Making Processes

• Educates key constituencies regarding IT governance processes & practices

• Communicates & supports IT governance processes & practices

• Staff Development: Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning,

• Performance Management

• Supports mentoring and coaching (based on KRAs and Performance HCA) in conjunction with direct supervisor

• Helps ensure accountability of ITG Staff working in the Facility

• Recruits, manages, leads, develops & retains ITG staff in Facility, in alignment with Division organization structure & practices

• Adheres to the Code of Conduct and Mission and Value Statements

• Assists with other duties as assigned

Knowledge, Skills, and Abilities

• Strong understanding of ITG operations including service desk, desktop and server support, networking,

• network security, computer operations, and customer service principles

• A clear understanding of computer systems and corresponding support requirements

• Possesses strong written, verbal, and presentation skills

• Strong leadership skills, personal drive, and ability to see projects through to execution in a matrixed environment

• Strong understanding of HCA systems and procedures

• Strong analytical skills in budgeting, planning and policy maintenance and development

Education

• Bachelor's degree required

Experience:

• At least five years’ experience in an IT environment with direct supervision or team leadership required

Physical Demands/Working Conditions:

Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Travel between facilities in the division will be required.

OSHA Category:

The normal work routine involves no exposure to blood, body fluids, or body tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.

ITG (https://hcahealthcare.com/) transforms healthcare and givespeople healthier tomorrows . We deliver information technology strategy, support,and solutions. ITG improve and enhance patient care and business operations. We deliver services atadministrative locations, data centers, and hospitals. The facilities we support are located in 20+ statesand the United Kingdom. Our team works to move healthcare forward . We do this byseeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.

Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN

Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Director IT opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.