Job Information
Randstad US client services support in san antonio, Texas
client services support.
san antonio , texas
posted august 22, 2024
job details
summary
$19.99 - $20 per hour
temp to perm
high school
category business and financial operations occupations
referenceAB_4593235
job details
Our client is looking to fill several 2nd Shift Customer Support positions that will handle calls both in English and Spanish. This is a great opportunity to get your foot in the door with an established company in the financial field without any direct financial services experience. If you're looking for the next step in your customer service career, please today! Shift: 1pm - 9:30pm (4 weekdays + Sat OR Sun)
salary: $19.99 - $20 per hour
shift: First
work hours: 1 PM - 9:30 PM
education: High School
Responsibilities
SHIFT: 12pm - 9pm; Mon-Sun (4 weekdays + Sat OR Sun)
Handling 75-100 inbound calls per day - both in English and Spanish
Responsible for providing quality customer service while working to resolve customer's complaints and inquiries.
Will be reviewing the customer's credit card profile, payments, reviewing accounts, and assisting the customer by helping them understand their balances
Will transfer escalated calls to another department
The essential functions of this role include:
- working weekends
Skills
Call Center Support
Telephone Etiquette
Basic Computer Skills
Banking Operations
Financial Services
Qualifications
Years of experience: 1 year
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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mackenzie weathers
- zie.weathers@randstadusa.com
Randstad US
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