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ASM Research, An Accenture Federal Services Company Application Implementation/Infrastructure Support Specialist (SRE) in San Antonio, Texas

Looking for highly motivated Application Implementation/Infrastructure Support Engineers. Resource will provide integration and operational support for production and lower environment cloud and web based applications with JBoss, MQ, Apache, VMWare, F5 Load balancer and other network and cloud components. Resource will join a team of System Engineers and O&M technicians who work collaboratively with infrastructure engineers, project managers, and end users to make our process run efficiently.

Role responsibilities include:

• Provide oversight and expertise in installing, supporting, integrating, and maintaining Red Hat JBoss EAP Application /Apache web servers/AWS Cloud components in development, test integration, and production environments.

• Provide production deployment support for VMware virtualized environment by validating and changing performance parameters with J2EE and XML.

• Help solution and troubleshoot new application being on-boarded

• Help resolve issues by identifying problems, understanding system capabilities, and suggesting solutions

• Interface with client app teams to help troubleshooting efforts

Activities:

• Running deployment/patching scripts via VMWare vCenter

• Perform automated deployments via VMWare and AWS automation tools

• Use Splunk as a troubleshooting tool during incident triaging

• Troubleshooting deployment issues and application bundles

• Coordinate and collaborate with the client and other external teams

• Understand how to navigate Apache and JBoss directories and log files

• Understand application error codes

• Ability to communicate and work well with others

• Support the team’s after hours on-call rotation

Minimum skills and qualifications:

• Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.

• 3-5 years of experience in information technology, systems engineering, or other IT related field.

• Experience with supporting an AWS Cloud environment and/or pertinent AWS Cloud certifications

• Ability to provide infrastructure integration and operational support for web applications with Jboss and Apache

• Ability to demonstrate critical thinking, problem solving and troubleshooting skills

• Good written and oral communication skills

Preferred skills and qualifications:

• Public Trust Clearance - Preferred

• Be able to use Splunk or similar SQL querying type tool for application issues on an end-to-end analysis

• Ability to provide integration and operational support for web applications with VMWare, F5 Load balancer and other network components

• Ability to navigate the Linux OS and use Linux commands

• Understand common HTTP error codes (401, 404, etc.) and how to resolve

• Understanding of Kubernetes or containerization concepts

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

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