Experience Inc. Jobs

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!

We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Who we Want:

• Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

• Goal-oriented: Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.

• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

• Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.

What you will do:

The Collections Analyst is responsible for performing customer interactions and follow-ups that ensure payments are received as per the established terms and in accordance to the cash collection and aging targets.

Essential duties & responsibilities:

• Make sure payments from their assigned customers are received as per the establish terms.

• Complete the daily worklist, following the appropriate steps of the collection’s strategy.

• Timely document, log and escalate unsolved disputes.

• Complete reports on the status of delinquent accounts and related collection efforts.

• In coordination with the Credit Team, take order release/hold decisions.

• Cultivate strong collaborative relationships with internal customers, including Sales, Customer Service, and any other departments.

• Timely escalate large collection or reconciliation issues.

• Identify and address payment concerns and red flags before they become problems.

• Work with other Invoice to Cash teams to improve processes

• Contribute to accurate customer master data elements

• Maintains documentation to support A/R transactions and facilitate the efficient review and audit of books and records

• Comply with all internal control procedures to ensure accurate financial records.

• Performs other related work as assigned by management

Education & special training:

• Technical degree or at least 2 years of university studies, preferably in Business Administration, Accounting, Finance or related field

• Intermediate to advanced MS Office Suite

• Fluent spoken and written English

• Experience on collections-related systems (SAP, Oracle, Getpaid, or others)

Qualifications & experience:

• 2 – 3 years of relevant experience in a Collections role

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.