Job Information
Ken Garff Automotive Group Service Contract Claims Administrator in Salt Lake City, Utah
Kornerstone, a subsidiary of Garff Enterprises, Inc ., is a rapidly growing automotive consulting & administrative services firm. We provide aftermarket products and services to car dealerships nationwide. We are looking for a detail-oriented and methodical Service Contract Claims Administrator who will continue our legacy of exceptional service for clients in a fast-paced environment.
Required Skills:
Automotive repair knowledge (general to excellent)
Superior phone, communication, and customer relation skills, including conflict resolution
Problem-solving, both independent and collaborative
Computer proficiency. Reynolds and Reynolds experience is a plus
Organizational skills and the ability to prioritize multiple tasks
Complete honesty and integrity
*Spanish-speaking ability is a BIG plus!
Job Description:
The Service Contract Claims Administrator will perform the following:
Claims processing and service contract support (primary)
Receive, organize, and review service contract claims
Approve payments for network and non-network claims
Phone support (primary)
Receive and process phone calls, faxes, and emails from repair shops, contract holders, accounting offices, F&I offices
Handle customer complaints and other inquiries
Reporting and analysis (secondary)
Report monthly claims data to appropriate departments
Analyze claims data for trends and controls
Participate in underwriting for contract pricing as needed
Other tasks as assigned
Ken Garff is an equal opportunity employer without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with all federal and state laws regarding employment. This is not intended to be an exhaustive list of all job duties/assignments and additional duties may be required or change from time to time.
You're in for a great ride (excuse the car metaphor)
We're not your standard dealership or group of dealerships and we're pretty darn proud of that. We're out to do things differently. We want to consistently change, grow, and progress.
For that reason, our employees are proud of where they work. Our history is rich in the tradition of doing things differently. It began with Ken Garff himself. It continued through all of those who followed Ken and is alive and thriving today.
If you are having any issues with applying please reach out to our recruiting team at recruiterhelp@kengarff.com . Include in the email what state you are applying in. Thank you for your patience!