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Humana Senior Technology Leadership Professional in Salt Lake City, Utah


Humana IT's Quality, Automation, and Modernization (QAM) area is looking for a passionate process-oriented IT person who loves to solve customer problems! In this role, you'll advocate for the voice of developers and engineering teams at Humana as we create a simple, clear, automated, and more cohesive delivery process. You'll work as part of a team of passionate experts to drive solutions to known pain points and identify new process improvement opportunities for all of IT.



The Senior Technology Leadership Professional serves as an advocate for engineering teams at Humana. Collaborates closely with engineering teams and other shared services to define and implement standards and best practices to improve our technology framework, SDLC, and related delivery process. Partners closely with colleagues on an Agile team to organize and create repeatable processes, documentation, and approaches. Demonstrates subject matter expertise about technical topics, developer pain points, and developer needs so that we can implement processes, tools, and standards that will supercharge our developers' job satisfaction across all of IT. Develops metrics that provide data for process measurement and identifies indicators for future improvement opportunities. Collects data to determine root cause of problems and implement solutions. Proactively shares insights and suggestions with leadership and begins to influence department's strategy. Makes decisions on moderately complex to complex issues and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Required Qualifications

  • 5 or more years of technical experience

  • Familiarity of modern programming techniques

  • Process-oriented problem solving experience

  • Excellent communication skills with the ability to collaborate and communicate effectively across varying levels of personnel.

  • Must be passionate about contributing to an organization focused on continuously improving experiences

Preferred Qualifications

  • Six Sigma or Lean Certified

  • Experience with Java or .NET

  • Scaled Agile Framework (SAFe) or other Agile certifications

  • Design Thinking or other customer-centric training and/or experience

Additional Information


This role is remote

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

  • Satellite, cellular and microwave connection can be used only if approved by leadership

  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours


Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.