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Salt Lake City Corporation Senior Communications Technician - Public Safety in Salt Lake City, Utah

Position Title:

Senior Communications Technician - Public Safety

Job Description:

Salt Lake City Police Department is looking for a Senior Communications Technician! In this role, you'll be responsible for overseeing and performing the installation, maintenance, and operation of public safety communications equipment and radio systems, including the fire station alerting network, public safety mobile data system, communications radio equipment and telephone equipment wiring, and frequency monitors.

About the Position:

Candidates with an associate's degree in electronics (or a closely related field) and two (2) years of experience in radio and mobile data systems (or an equivalent of education and experience) are encouraged to apply! Read more about the minimum requirements for each level below. This position requires the ability to read, interpret, and update flowcharts, circuit diagrams, and equipment operation and maintenance manuals. Successful candidates will possess a general class FCC radio/telephone license or radio electronic industry certification. This position requires technical ability, analytical and decision makings skills, and the ability to work without supervision.

This is a full-time position working during regular business hours, Monday through Friday, 8am to 5pm . This position is not eligible for remote work.

About the Team:

The Police Support Services team supports the police department by providing its members with much-needed equipment, including supplying over 600 sworn officers with body cameras, radios, phones, uniforms, and vehicles, and maintaining police facilities.

This position will be open for 2 weeks and is scheduled to close at EOD Sunday, 9/15/2024 unless it is deemed necessary to leave open. Early application submittal is encouraged.

Position Salary Range:

$30.05/hr. - $40.66/hr.

The market rate for this position is $35.36/hr.

This position is eligible for full city benefits, including:

  • Health, dental, vision, and life insurance

  • 13 paid holidays per year

  • Paid vacation and personal leave

  • Six weeks of paid parental leave

  • Retirement contributions toward a pension plan or 401(k)

  • A robust EAP that provides emotional support, work-life solutions, legal guidance, and financial resources, including up to 15 counseling sessions for you and your household family members at no cost

  • Tuition reimbursement

  • Discounted supplemental benefits like pet insurance, legal services, and shopping.

    Key Responsibilities:

  • Responsible for maintaining various records including those pertaining to: budget expenditures, special projects development, schematic diagrams, radio control circuits and installation, and repairs and maintenance performed on alarm or communications systems. Renews existing Federal Communication Commission (FCC) radio licenses and obtains new equipment licenses as needed.

  • Uses complex test equipment to perform routine, preventative and emergency maintenance on all radio equipment used by the public safety departments, such as portable and mobile radios, radio network controller (RNC), radio consoles, radio site base station equipment, and microwave equipment.

  • Acts as lead technician in overseeing work completed by other Communication Technicians, Depot Technicians, and subcontractors performing complex system installations at the various public safety departments’ buildings.

  • Programs and tests all portable and mobile radio and radio modems using laptop or desktop computers and software.

  • Repairs equipment and/or sends out for factory level repair. Responsible for installation, maintenance, and repair of vehicle/apparatus critical communication systems.

  • Oversees or responsible for the installation, maintenance, modification, and testing of all electrical and electronic equipment within the dispatch center, central fire alarm headquarters, and individual fire stations.

  • Responds to emergency call back situations involving radio communications. Troubleshoots and resolves problems.

  • Develops and performs training for the public safety departments personnel in the use of all equipment. Trains other division in the use of equipment.

  • Makes recommendations for purchase of new or special purpose equipment as needed. Prepares cost estimates for repair, maintenance, or new construction on all electronic equipment. Designs, fabricates and implements the equipment to meet special requirements.

  • Works as a crew chief with the depot technicians to maintain and modify existing electronic equipment. Develops and performs training for depot technicians in basic troubleshooting of equipment. Schedules, oversees and performs acceptance and final testing on new construction of radio, mobile data and dispatch radio equipment.

  • Serves on various city and state committees. Attends planning meetings. Works with engineers, vendors and contractors regularly. Schedules and oversees contractor work and approves invoices for payment.

  • Responsible for emergency preparedness planning for the public safety departments’ communication equipment.

  • Performs other duties as assigned.

    Minimum Qualifications:

  • Associate degree in electronics or closely related field plus two years’ experience in radio and mobile data systems.

  • Education and experience may be substituted on a year-for-year basis.

  • Excellent oral and written communication skills. Ability to follow oral and written instructions, including technical information.

  • Ability to read, interpret and update flowcharts, circuit diagrams and equipment operation & maintenance manuals.

  • Ability to keep records and prepare reports using windows office suite.

  • Ability to establish and maintain good communications with other department, vendors, consulting engineers and contractors for sound working conditions.

  • Possession of a valid driver’s license or driving privilege card.

  • Must be able to pass a criminal background check

    Preferred Qualifications:

  • Possession of general class FCC radio/telephone license.

  • Possession of Radio Electronic Industry certification.

  • Knowledge of Motorola trunking systems.

  • Experience in a Public Safety environment.

    Working Conditions:

  • Moderately heavy physical activity. Required to push, pull or lift medium to heavy level weights. Moderate exposure to disagreeable elements, such as heat, cold, fumes, noise, high voltage, RF exposure and some exposures to heights.

  • Intense mental concentration required under sometimes stressful conditions.

  • Intermittent exposure to stressful situations as a result of human behavior.

  • May be required to work odd hours, including on-call, evening, nights and weekends. Rotational standby is required.

Offers of employment are contingent on successful completion of a criminal background check in accordance with City and department policy and applicable law. Criminal offenses will be reviewed on a case-by-case basis and do not automatically disqualify a candidate from City employment.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Department

Police

Full Time/Part Time:

Full time

Scheduled Hours:

40

Need help applying? Please call our Recruitment team at 801-535-6699 or email careers@slc.gov .

BENEFITSFull-Time roles with Salt Lake City Corp are eligible for a generous, robust benefits package including:

  • Health Insurance (95% of premium paid by city)

  • HSA or Flex Account (HSA – City contributes $1,000 - $2,000 annually into account, no match required)

  • Dental, Vision and Life Insurance

  • City-paid retirement contributions toward a pension plan and/or 401(k)

  • A robust Employee Assistance Plan (EAP)

  • Up to $4,000 tuition reimbursement annually

  • Discounted supplemental benefits like pet insurance and legal services

  • Wellness clinic for employees and their families

Paid Time Off

  • 12 vacation days to start

  • 12 paid holidays & 1 personal holiday

  • Up to 80 hours of personal leave annually

  • 6 weeks of paid parental leave to all new parents

  • Additional time off credit possible for rehires or new hires coming from another public jurisdiction

VETERAN EMPLOYER:

Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.

ABOUT SALT LAKE CITY CORP

Our Salt Lake City family serves a population of over 200,000. As an Equal Opportunity Employer, the City is committed to providing resources, access, and opportunity to all and continue to recruit and retain talented people from all backgrounds. Our employees make a real difference with the work they do every day and are actively shaping our beautiful City's future.

We aspire to shape a better community and workplace, and as such, we are committed to pay equity. We are proud to have achieved gender pay equity as a leader in the Utah community by creating a workplace where there is equal opportunity for all.

The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.

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