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In this position….

This is a crucial role within the Retail Network Department, responsible for maintaining the accuracy and integrity of Dealer contract files and related data. Retail Network Contracts Analysts demonstrate exceptional attention to detail, strong organizational skills, and the ability to work effectively both independently and as part of a team.

This position is a remote opportunity.

In this role, you’ll be responsible for:

• Audit Dealer Contract Files: Assist the Retail Network Department in achieving objectives by processing transactions and reviewing Dealer Contract files with intense attention to detail and a meticulous approach.

• Thoroughly review and process all completed transactions and contracts involving Sales & Service Agreements in a timely manner, while adhering to desk procedures and department policies.

• Effectively communicate and collaborate with Retail Network Specialists, ensuring that any outstanding items, errors, or discrepancies in the file are promptly brought to their attention and corrected in a timely fashion.

• Organize and maintain all dealership contract files in a neat and orderly manner, adhering to department and Company guidelines for document retention and storage.

• Support Retail Network team by answering questions and providing guidance on transactions.

• Maintain and update processes, policies, and procedures in the designated repository for Contract Analysts responsibilities.

• Maintain and Enter Data into Databases: Diligently maintain and ensure accuracy of data entry into the Global Online Dealer Database (GOLDD) and the future Dealer Franchise Portal (DFP), including the creation of new dealership records and the updating of existing records.

• Ensure all data entry is correct and complete, including ownership information, addresses, dates, phone numbers, zone codes, and other essential information.

• Administrative Support : Provide exceptional administrative support to Retail Network department, including but not limited to sending new Dealer appointment documents, sending vendor documents, uploading documents, updating trackers, auditing databases, sending bi-monthly dealer change bulletins, and other administrative tasks.

• Special Projects : Participate in special projects designed to drive efficiency, improve communications, and meet the Retail Network department goals and priorities.

You'll have:

• Administrative or data entry experience

• Experience in Microsoft Office suite, including Outlook and Excel

• Experience in a previous role requiring attention to detail and administrative tasks

Even better, you may have:

• Experience with contracts or other legal documents

• InfoPath and SharePoint experience

• General understanding of Dealership Operations

• General understanding of Retail Network Operations

• Previous GOLDD experience

IDEAL COMPETENCIES:

• Persistent attention to detail

• Organization

• Ability to multitask and manage multiple transactions and projects at once

• Extraordinary teamwork and collaborative behaviors

• Strong written and oral communication skills and ability to interface with all levels of management

• Ability to effectively problem solve using data process and analysis

• Ability to work in virtual environment

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

• Vehicle discount program for employees and family members, and management lease

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time

For a detailed look at our benefits, click here:

This position is a range of salary grades SG5-SG8

Visa Sponsorship is not available for this role

Requisition ID : 39265