Experience Inc. Jobs

Job Information

GOLDMAN, SACHS & CO. Research Operations Specialist in SALT LAKE CITY, Utah

Research Operations Specialist - Experience Research & InsightsLocation(s) US-UT-Salt Lake CityJob ID 2021-73791Schedule Type Full TimeLevel AssociateFunction(s) Data Development & AnalyticsRegion AmericasDivision EngineeringBusiness Unit Brand and Content StrategyEmployment Type EmployeeMORE ABOUT THIS JOB Goldman Sachs is a leading innovator, transforming the world of finance. Our Experience Research & Insights team is leading these changes by uncovering what matters most to our users and informing how we can design and build products and services that add value to people's lives.Our Experience Research & Insights team relies on critical support from a group of highly-skilled operations specialists to support and project manage complex research programs. Our operations specialists work to provide high quality and reliable research participants; create thoughtful, targeted and effective communication; and develop the operational infrastructure to support a growing international research team.In collaboration with our researchers, this role will help to architect the implementation of our internal clients' research programs. The research specialist will be able to evaluate the maturity of our internal clients' research programs and to promote process efficiency and sophistication for both fledgling and mature research programs. The operations specialist will have a deep interest in trends in experience research and will partner with our researchers to drive innovation in how the firm implements its research, including evaluation and onboarding of external vendors and development of internal products.The ideal candidate is an expert project manager with an acute attention to detail - able to simultaneously oversee research initiatives for multiple stakeholders. A well-qualified operations specialist will have a keen eye for opportunities to innovate and drive efficiency and an affinity toward optimizing processes to increase research productivity, while upholding the Goldman Sachs standard of treating our people, including research participants, with the utmost respect. RESPONSIBILITIES AND QUALIFICATIONS HOW YOU WILL FULFILL YOUR POTENTIALCollaborate with experience researchers and research operations to provide the systems, strategies, and tools needed to support experience research in delivering and scaling insights that drive business outcomes across the firm* Source, screen and schedule participants for research studies (domestic and international), ensuring exceptional sampling and participant quality* Manage internal and external research participant panel recruitment by establishing workflows, processes, and firmwide best practices to operate recruitment at scale.* Collaborating with researchersincarrying out research studies, taking care to understand the research goals, constraints, and country-specific considerations in order to find the best possible research participants* Source and evaluate research vendors when needed. Interface with legal, security and procurement teams to onboard and pay vendors, including writing statements of work and negotiating business terms and budget* Create thoughtful, targeted, effective written communication for high volume and high visibilitysurvey sends, and recruiting efforts. Ensure that all sourcing and messaging is done in compliance with firm policies, and with close coordination and buy-in from appropriate partner teams* Experiment with new tools, processes, and techniques to improve the work produced by you and your peers. Continuously propose new ideas and tools for improving workflow & efficiency* Manage... For full info follow application link. The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet. #FinanceBanking