Experience Inc. Jobs

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

We know you’re going to love it here! Discover has an outstanding culture and the employee experience is fantastic!

We are currently hiring for the following schedule: 12:00 AM – 8:30 PM, M-F rotating Sat (FX) MT

Note: Shifts are Monday - Friday with rotating Saturdays.

What You’ll Do

• Under moderate supervision, performs setup and operation of production equipment to print, personalize, insert, and mail statements, letters, checks, and cards within specified timelines.

• Manually prepares documents and/or packages for mailing.

• Follows quality service standards, safety expectations, and complies with all company policies and procedures.

• Operates motorized and non-motorized material handling equipment as needed (forklift certification required; on-site training and certification provided).

• Must be proficient with two or more key production areas and rotate assignments as needed. Provides training support for new employees.

• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

How You’ll Do It

• Perform all basic production equipment operation, ensure a steady workflow, achieve and maintain production standards as required by the department, including performing minor equipment adjustments.

• Ensure quality checks are performed before, during, and upon completion of production runs with emphasis on final customer product and meeting department standards.

• Completes operator/job logs and other documentation to track job completion and produce reports/documentation to validate damaged pieces during production runs.

• Maintain appropriate supply of inventory, based on established procedures and requirements.

• Manually prepares documents/card packages for mailing.

• May provide training support for new employees (after proficient), may provide answers to workflow questions (after proficient).

Qualifications You’ll Need

The Basics

• H.S. Diploma or GED

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Frequently moves throughout the facility to deliver mail envelopes, trays, and cages to their destinations

• Remains in a stationary position 10% of the time

• Constantly positions self to place mail trays on shelves and inside cages

• Constantly operates a computer interface that controls print, insert and card personalization equipment

• Frequently moves mail trays weighing up to 50 pounds

• Frequently moves rolls of paper on carts weighing up to 800 pounds

• Completes tasks in a noisy environment

• Frequently works weekends and Holidays

Bonus Points If You Have ​

• 1+ years of experience in machine/production operation, or related field

Application Deadline:

The application window for this position is anticipated to close on Apr-24-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $18.00 to $24.52. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) (https://www.dol.gov/agencies/ofccp/posters)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.