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AMERICAN CYBER SYSTEMS INC Manager Standards and Advocacy in SALT LAKE CITY, Utah

Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.

Manager Standards and Advocacy - CAM

Position Spotlight:

  • 5+ years of experience in marketing, sales, or market access role within the healthcare, social services, or advocacy field.
  • In this role, you will develop and implement strategies to establish the standard of care for patients in line with industry best practices and regulatory requirements.
  • This role can be fully remote or hybrid (hybrid required if you live in the Denver area). Some travel will be required.

Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care.

About the role

Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! If you know current care practices in the United States, related to healthcare services and care delivery, this is a fantastic opportunity to join the Market Access team at the global leader in implantable hearing devices!

Your success in this role is measured by your ability to develop and implement strategies to establish the standard of care for hearing health patients. Work collaboratively with internal stakeholders to advocate for patients, professionals, and external stakeholders in addressing barriers to hearing health awareness and treatment.

Key Responsibilities

  • Assist with activities related to Standard of Care initiatives, including the Hearing Health Collaborative (HHC) and CI-PATH. This includes organization and coordination of events, attendance at HHC and CI-PATH meetings, assistance with research projects, and development of support materials for presentations and outreach.
  • Collaborate with various departments to establish, monitor, and update policies, protocols, and procedures to ensure compliance with legal, ethical, and clinical standards related to care and service delivery.
  • Serve as an advocate for patients, professionals, and stakeholders, in addressing barriers to hearing health from awareness to treatment.
  • Conduct surveys to identify unmet needs and barriers to access. Deliver communications to inspire stakeholders to act. Define measures to baseline and monitor success for all stakeholders.
  • Prepare and present reports to senior management on initiatives specific to standards of care, areas of improvement, and recommendations for enhancing the standard of care.

Key Requirements

To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:

  • 5+ years of proven experience in marketing, sales, or market access role within the healthcare, social services or advocacy field.
  • Knowledge of current care practices related to healthcare services and care delivery in the United States, with Hearing Health knowledge and experience strongly preferred.
  • Excellent negotiation, communication, and interpersonal skills required; must have the proven ability to interact and build relationships with diverse stakeholders.
  • Strong analytical skills with the ability to assess complex situations, identify compliance issues, and propose effective solutions.
  • Demonstrated leadership abilities, including the capacity to lead cross-functional teams and drive initiatives to enhance care standards.
  • Proficiency in using relevant software and tools for data analysis, reporting, and documentation.
  • Must be able to advocate effectively for Cochlear's mission.

Total Rewards

In addition to the opportunity to deve lop your knowledge and grow professionally, we offer competitive wages and benefits.

  • Pay Range in the United States: $120,000 - $130,000 per year based upon experience, as well as an annual bonus opportunity of 15% of base salary. Exact compensation may vary based on skills, experience, and location.
  • Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.

Who are we?

Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind - thinking about their needs.

For this reason, our products, services and support will continue to evolve and improve. We are by our customers' side through the entire hearing journey, so they can experience a life full of hearing. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives and working in an organization where they can be part of bringing the mission to life each day.

Physical & Mental Demands

The physical and mental demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information. May be asked to occasionally transport/move up to 30 pounds, depending on the position. Specific vision abilities required by this job include ability to adjust focus. The individual is regularly required to utilize comprehension, critical thinking, communication, problem solving, organization reasoning, relating to others and discernment of items such as product spec ifications, procedures and processes to customers (whether internal or external). Influence, organization/classification of information and planning are also required.

The work environment is a home office environment; this is representative of the environment an individual may encounter while performing the essential functions of this job.

Apply now by completing your application form online. Applicants must meet the job specific application criteria to be considered. Visit our careers site at www.cochlear.us/careers to learn more.

Cochlear Americas is an Equal Opportunity, Affirmative Action Employer and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cochlear will provide reasonable accommodations for qualified individuals with disabilities. If you require accommodation with completing the online application, please contact us via web or phone at 303-264-2549.

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