Experience Inc. Jobs

Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer: * Competitive Starting Pay * Health Savings Account (HSA) * Tuition Reimbursement * Paid Training * Global Advancement Opportunities * Company Vehicle (as applicable) * Referral Bonuses * Comprehensive Benefits * Medical/Dental/Vision insurance * Life Insurance * 401(k) savings plan with company match * Short-Term and Long-Term Disability * Employee Assistance Program * Wellness Program * And More!

What you will do * Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. * Responsible for contacting customer representative and ascertain equipment/systems problems. * Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites. * Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment. * Service, troubleshoot and install many different manufacturers' Fire and Life Safety systems including SimplexGrinnell. * Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. * Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction. * Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers. * Obtain customer signature upon completed service call assignment. * Participate in a scheduled On-call rotation. Help to train or mentor others on the service team. * Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service * Perform other duties as assigned.

How you will do it * This skilled position involves troubling shooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing. * Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks. * Candidate must possess excellent written/verbal communication and outstanding customer service skills. * Position involves the programming of fire alarm, security, and access control system panels. * Experience CCTV and IT and IP networks a plus. * Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner. * On call and after hours work required on occasion at customer need. * Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities. * Provide quotes to support recommendations... For full info follow application link.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the La w. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.