Job Information
MOTOROLA INC Field Service Technician III - US Air Force Global Sustainme in SALT LAKE CITY, Utah
Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security and access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department OverviewThe U.S. Federal Governments Markets Division (USFGMD) is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD achieves this with a professional, well-trained, diverse workforce creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology Department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the U.S. Federal Government. As a USFGMD System Upgrade Agreement Field Service Technician (FST), you will be exposed to a wide variety of communications requirements in both the Presale, Post Sale, and sustainment/life cycle phases of a project. These applications span the entire breadth of the U.S. Federal Government throughout the world.Job Description The U.S. Air Force Global Sustainment Contract (GSC) System Upgrade Agreement (SUA) Field Service Technician (FST) will work closely with other FSTs and Engineers to design and execute on technical efforts to achieve the U.S. Air Force's communications goals. The SUA FSTs will work on a daily basis to assist in developing a strategy to accomplish the various upgrades and migrations. The SUA FSTs are hands-on, in-field executing on the integrations, migrations and expansion plans that have been developed. The SUA FSTs may also be called upon to assist in preventative maintenance efforts, break-fix occurrences and even assist other programs in the enclave.
Responsibilities: * Provide on-site and remote upgrades and troubleshooting of Motorola ASTRO systems. * Demonstrate and leverage expertise in ASTRO core applications (UNC, PM, UEM, ESXi, IMW, KMF, HBSS, and PKI). * Troubleshoot IP networks effectively. * Administer and troubleshoot within an IT environment. * Develop and execute Motorola ASTRO upgrades. * Collaborate with customers, subcontractors, and internal teams (Sales, Engineering, Project Management, and Customer Support). * Contribute to preventative maintenance and break-fix activities. * Participate in the development and execution of upgrade and migration strategies. * Proficiently utilize Microsoft Office and Google Suite applications. * Exhibit strong written and verbal communication skills. * Apply knowledge of Motorola ASTRO technologies, including networking, cybersecurity principles, Active Directory administration, and LMR communications. * Administer and troubleshoot IP networks. * Effectively manage and troubleshoot issues within an IT environment. * Maintain... For full info follow application link.
Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.
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