Virtual Service Operations Desktop Support - Salt Lake City, Utah in Salt Lake City, Utah
Desktop Support - Salt Lake City, Utah
Salt Lake City, UT (http://maps.google.com/maps?q=Salt+Lake+City+UT)
Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Salt Lake City, Utah. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:
Provide IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise Linux environment
Desktop Support Administration
Provide end-user assistance, troubleshooting, issue resolution, installation, and reinstallation services in support of computers, applications, peripherals, and devices.
Provide local touch-labor services including end-user device installation, troubleshooting, and repair.
IMAC – PC Install, Moves, Adds and Changes
Client Center (Tech Bar) Support
IT Service Management Updates
Support Security with Security incidents (Spillage events)
Other Client Support needed to maintain Workstation operations and customer satisfaction
Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
Experienced with Linux OS (RedHat v8 preferred)
Experienced with Microsoft Windows
Experience with software installations on local machines
Knowledge of computer software, operating systems, hardware and networking
Audio Visual Experience
Knowledge of PC Imaging
Experience with change management and incident management
Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe
Excellent verbal and written communication skills
Good problem-solving and critical thinking skills
Able to work in a team as well as independently
Experienced in providing professional and courteous customer service
Ability to lift 50lbs
Certified Dell Technician
Certified CompTIA A+ or Network+
Expertise in Inventory Control
Must be within driving distance of Salt Lake City, Utah and willing to work onsite
Must be a U.S. Citizen or a U.S. Permanent Resident
What is Important to Us:
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
What we offer you:As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website athttps://vso-inc.com/careers
$20.00/hr - $30.00/hr