Experience Inc. Jobs

Concierge Lounge Attendant Job Locations

US-UT-Salt Lake City

Requisition ID 2024-50569  

Category Front Desk / Guest Services  

Position Type Regular Full-Time  

FLSA Status Non-Exempt  

 Location Name   Marriott Salt Lake at City Creek  

Discretionary Performance Bonus Eligible No  

Tipped / Service Charge Eligible No About Us

It is an exciting time at the Salt Lake Marriott Downtown at City Creek and the hotel has great opportunities to join our team. We are located in the heart of the city and near the downtown area's most popular attractions. Our inviting hotel captures Salt Lake City's love for nature and the traveler's desire for modern style. Located across the street from The Salt Palace Convention Center and just one block from multiple TRAX stops, the hotel thrives off the fast-paced convention and group business.

We offer Health, Dental and Vision benefits, discounted parking and TRAX passes for our associates as well as competitive pay in an environment that promotes growth and development. Apply today to discover your next great adventure in Salt Lake City!

Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Assist guests with their needs while in the concierge lounge.

Responsibilities

Make reservations and arrangements for events, transportation, local attractions, restaurants, etc. and tours as requested. * Procure services, provide information and reserve services and/or use of bonded babysitters, reputable athletic clubs, etc. * Comply with unit and brand procedures and standards for check-ins, check-outs, cash handing, etc. * Assist guests with other requested services (e.g. mail, faxes, etc.) * Provide the following information to guests: Local areas (e.g. social, cultural, attractions), location and hours of operation, all hotel facilities (e.g. the hours of operation, location, daily and weekly events), local area's restaurants and theater/musical productions, airline, automobile rental, transportation directions, personal services. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job related duties as assigned.

Qualifications

• Hotel experience preferred.
• Pushing, pulling, bending, stooping, and reaching upward with or without reasonable accommodation.
• Some exposure to cleaning chemicals.
• Prolonged periods of standing and/or walking with or without reasonable accommodation.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellnes s we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.Our Vacation, Sick and Holiday... For full info follow application link.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled