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WESTERN GOVERNORS UNIVERSITY Business Process Optimization Engineer in SALT LAKE CITY, Utah

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The Business Process Optimization Engineer (BPOE) is responsible for developing and implementing academic business processes optimized to support the growth, service level, and cost performance needs of the individual colleges and functional practices of WGU. This position works very closely with the business analyst in the Education Technology team and the process owners within the Academic Operations teams to drive detailed redesign and re-engineering of the current processes and to lead the establishment of brand new, breakthrough processes to ensure WGU's fulfillment of our Student Obsession mission and goals. The Business Process Optimization Engineer (BPOE) brings a deep working knowledge of Lean and Six Sigma tools to analyze and design optimized processes and value streams as a working member of our project teams. This position works to optimize both the fine process details of very focused workflows and the groups of processes (systems) that drive value streams across multiple colleges or functions. Business Process Optimization Engineers work to model capacity, service levels, outcomes, and cost over time in conjunction with Finance and Operations teams to predict and prevent supply and demand imbalances leading to sub-optimized process performance. The BPOE role is a high visibility position and requires both technical process design/analysis/modeling skills as well as advanced team leadership and communication skills. The position will be directly involved in the largest and most important transformation projects at WGU.

Essential Functions and Responsibilities: * Responsible for being the Lean and Six Sigma tools and methodologies expert on project teams and process redesign teams. * Performs detailed process analysis using Lean and Six Sigma tools to drive the design and implementation of optimized business processes for academic operations practices, functions, and colleges. * Coaches, trains, and assists other team members and WGU employees in using process optimization methodologies and Lean/Six Sigma tools. * Uses Project Management methodologies to plan workflows and work assignments to ensure the on-time completion of process design and redesign projects. * Creates and maintains a detailed business process architecture mapping of the Practice's process. * Develop measurement plans with high-level and low-level KPIs to identify efficiencies and prevent waste in the organization. * Directs day-to-day process improvement work teams and project teams in using process optimization tools and data to ensure the best use of the team members' time. This includes leading, mentoring, demonstrating, and executing the tools and methodologies as needed to ensure the on-time success of the team. * Designs and implements operational and data-driven decision support... For full info follow application link.

Western Governors Univeristy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law.

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