Job Information
SWCA INC Associate Technology Infrastructure Engineer in SALT LAKE CITY, Utah
About the opportunity
The role of the Associate Technology Infrastructure Engineer is to coordinate and execute activities related to the SWCA technology infrastructure with the guidance of Infrastructure Engineers and Senior Infrastructure Engineers. This role will primarily be responsible for systems installation, administration, maintenance, updates, documentation, troubleshooting/repair, and optimization in SWCA's technology systems. Systems include cloud (90% Azure) servers and networks, Office 365 and Entra ID, office and end user compute systems and networks. This is a regular, benefits eligible, full time, salaried position, eligible for remote, hybrid, or in-office work within the U.S.
Application deadline: Our team will begin reviewing applications immediately, and interviews will be scheduled with qualified candidates on a rolling basis. The application process will remain open until we have received a robust pool of qualified candidates. Once we have identified suitable individuals, we may close the application process without prior notice. We appreciate the time and effort invested by all applicants.
What you will accomplish
Executes technology initiatives to maintain and improve SWCA's enterprise infrastructure and associated project portfolio, including but not limited to cloud infrastructure management and evolution, virtualization and virtual desktop systems, backups, georedundant cloud infrastructure, mobility and remote access services, wireless networks, enterprise-scale messaging environments, active directory integration, WAN, LAN, software-defined internetworking, and innovative end user computing solutions
Solves incidents and problems to maintain the stability and high performance of SWCA systems
Provides hands-on expertise in solving Tier 2-3 technical problems and working with teams to develop long-term, scalable solutions
Creates and updates documentation, internal training, and support transition/ongoing improvement for enterprise systems
Complies with all SWCA and technology department policies and procedures, including those for equipment, hardware, software, security, access, and change management in conjunction with department leads and department-specific requirements
Experience and qualifications for success
Formal Education and Certification
Associates' degree in Systems Administration, Systems Engineering, Cloud Technology, or equivalent work experience
Ability to provide Tier 2-3 Support
Must understand Azure systems design, management, and administration
Experience with Microsoft on-premise tools (AD, GPO, SCCM) and cloud tools (Entra, Intune)
Experience with automation such as Powershell and/or Python
Knowledge and Experience
1-2 years work experience in cloud technology
A minimum of 3 years of relevant experience
Technical knowledge of current network hardware, protocols, and standards
Background working with Windows Server and Azure
Personal Attributes
Experience working both independently and in a team-oriented, collaborative environment is essential.
Easily adaptable to rapidly shifting priorities based on business requirements.
Strong written and oral communication skills including the ability to document all work and explain complex infrastructure concepts to non-technical colleagues and stakeholders.
Strong interpersonal skills.
Must be able to learn, understand, and apply new technologies.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Customer service skills an asset.
Work Conditions
Must be willing and able to travel to SWCA offices and manage some off-hours changes/ implementations or on-call hours as needed. Up to 30% travel... For full inf o follow application link.
EOE - women, minorities, individuals with disabilities and veterans are encouraged to apply.