Job Information
City of Salisbury Parking Technician in Salisbury, Maryland
Parking Technician$38,427 - $43,177
Under the direct supervision of the Parking Supervisor, the Parking Technician fulfills a dynamic role encompassing essential clerical, accounting, administrative, maintenance, and enforcement duties. This position plays a pivotal role in ensuring efficient and organized operations within our parking facilities.
Position Profile Under the direct supervision of the Parking Supervisor, this position encompasses a diverse array of clerical, accounting, administrative, maintenance, and enforcement responsibilities.
Duties and Responsibilities Administrative Management: Holds self-accountable for assigned responsibilities; sees tasks through to completion in timely manner Perform administrative duties, including maintaining and tracking department records, updating files, monitoring invoicing, and associated software. Administer parking access, revenue control, and mechanical and computer equipment and software. Respond to public inquiries regarding parking services. Create and maintain filing systems for reports and track and respond to external and internal requests. Serve as backup to Parking Supervisor and Parking Enforcement Officer with the ability to operate parking garage software, issue parking citations as needed, essential repairs, collections, and assist with scheduling/payroll
Skills Proficiency/Strategic Planning: Skillful in use of tools, hardware, software, and equipment. Monitor and evaluate problems and organizational performance to assess efficiency and effectiveness. Notify customers about changes in parking facility availability or other unusual parking disruptions. Coordinate the installation, removal, restocking, and cash collection for paid parking kiosks. Assist customers with automated access control equipment/software. Perform general maintenance on various enforcement/PARCS equipment. Aid in enforcement and conflict resolution.
Leadership/Team Leader: Acts a role model and peer leader among his teammates and colleagues. Demonstrate the ability to work independently and with team members to achieve full performance and high morale. Communicate effectively with others. Interact with the public concerning parking issues and refer concerns to the Parking Supervisor.
Stewardship/Financial: Safeguards equipment, supplies and materials. Exhibit an understanding of cash handling, accounting, and auditing control procedures. Respond to inquiries from customers and staff from other departments. Prepare periodic reports on parking revenue, utilization, compliance, permit administration, and other statistics and trends. Perform cashiering duties, including calculating parking charges and collecting fees from customers.
Development/Leadership Development: Participate in opportunities to earn or maintain professional credentials and certifications. Support team members in meeting their needs so that the division operates effectively. Stay informed on current department practices by attending workshops, educational programs, or reading specialized literature.
Performance Expectations Communication: Clearly articulate thoughts and ideas to exchange information, listen to others, and provide constructive feedback. Work Ethic: Demonstrate independence, personal accountability, effective work habits, integrity, and ethical behavior. Teamwork: Work well as part of a team through respectful and collaborative relationships with colleagues, customers, affiliates, and stakeholder groups. Problem Solving: Improve, design, refine, and invent criteria to resolve problems through creative and critical thinking. Initiative: Take charge proactively and without instruction.
Education and Experience High School Diploma. One year of accounting, bookkeeping, or other related administrative experience preferred. Valid Drivers License.
Physical Requirements This role occasionally requires p ysical effort in handling materials up to 60 pounds and standing or walking approximately 50% of the time. The work involves risks or discomforts necessitating special safety precautions, such as working around moving parts, heavy equipment, vehicular traffic, machinery, or chemical substances. The ability to observe and obey traffic signals when driving and work in adverse weather conditions may also be required.
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.