Job Information
Northwest Human Services Mental Health Medical Assistant in Salem, Oregon
Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.
Mental Health Medical Assistant
Location: West Salem Clinic | 1233 Edgewater St NW
Job Status: Full Time | Monday through Friday
Sign-on Bonus: $1,000 (Internal candidates that are currently employed here at NWHS are not eligible for a sign-on bonus.)
YOUR ROLE:
As an active member of the care team, you will assist patients throughout their office visits in an outpatient mental health setting. In this role, you will monitor and maintain patient’s health records through careful, accurate, and complete performance of tasks and documentation. This position works closely with a multi-disciplinary team including psychiatry and medical providers to ensure efficient, high quality, and coordinated patient care.
SPECIFIC DUTIES:
Actively participates as an integral and valued member of the Care Team by engaging in the teamwork model by seeking opportunities to assist and support the care team workflow throughout the day. Consistently communicates effectively in a professional manner with clients, staff, and providers. Communicates with empathy/compassion while using appropriate language when speaking with clients. Facilitates effective communication between mental health and medical care teams ensuring optimum care.
Reviews the electronic medical record EMR) and scrubs for metabolic monitoring compliance for identified psychiatric patients depending on prescribed medications. If indicated point of care testing for hemoglobin A1C and lipid profile is done prior to seeing provider. Coordinates care with PCP when needed, including scheduling follow up appointments.
Huddles throughout the day with provider and communicates bi-directionally with the Reception and Care Team regarding the patient’s arrival and appointment times. Welcomes and escorts client to the office treatment room. Initially assesses and prepares the client for the provider. Reviews, confirms and updates the client’s information in the EMR including: demographic data, verification of the patient’s preferred pharmacy, allergies, smoking status, and measurements of vital signs, weight and height.
Demonstrates strong critical thinking skills, is able to maintain composure during challenging events, is able to deescalate clients and can problem solve effectively.
Maintains strict patient confidentiality, HIPAA regulations are strictly followed. Ensures patient privacy at all times while in the clinic.
QUALIFICATIONS:
Education & training in a Medical Assistant/Nursing/Medical program that includes pharmacology/ administration of medications coursework.
MA Education and training is preferred.
CPR certified in infant, child, and adult.
Knowledge and ability to perform patient care duties as assigned.
Ability to work with diverse cultures and lifestyles.
One-year of experience in a medical clinic setting preferred.
SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.
Competitive Salary
Full Comprehensive Health Plans: Medical with two plan options
Dental & Vision options
Flex Spending Account
Group Life: Short-Term & Long-Term Disability 100% paid by employer
403(b) retirement plan with 3% employer match
PTO - 10 hours a month for FT positions @ 40 hrs./wk.
7½ paid holidays each year + 2 paid floating holidays for FT positions
Continuing Education & Training Benefits
Employee Healthy Living Program – Gym Membership & Smoking Cessation
TO APPLY:
If you are interested in joining a team that makes a difference in the lives of many, apply online at:
For more information, contact the HR/Recruiting Department at: | 503.588.5828
All candidates who receive a written offer of employment will be required to undergo a criminal records check.
Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.
Department
Nursing
Employment Type
Full-Time
Minimum Experience
Mid-level
Compensation
DOE