Job Information
Northwest Human Services Medical Assistant Supervisor in Salem, Oregon
Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.
Medical Assistant Supervisor
Location: West Salem Clinic | 1233 Edgewater St. NW, Salem OR 97304
Job Status: Full-time, Monday – Friday, 40 hours a week
YOUR ROLE:
In this supervisory role, you will provide the day-to-day oversight of the medical assistants in the West Salem Clinic. You will assist the Nursing Supervisor in the interviewing, hiring, and onboarding of medical assistants.
SUPERVISORY DUTIES:
Supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hire, transfers, promotions, salary changes, discipline, and terminations.
Resolves grievances and other personnel problems within position responsibilities. Provides input based on observations related to counseling and disciplinary issues. Implements corrective actions/performance improvement plans as required.
May process payroll/approve timecards for assigned staff following standard procedures.
Plans, implements, and evaluates the assigned staffing needs on a daily basis to adequately support patient care. Assigned staff based upon patient needs, practice volume, staff qualifications, and department policy.
Assist the Nursing Supervisor in responding to patient concerns as needed. Monitors and addresses patient complaints within position responsibility. Ensures the highest level of patient satisfaction. Works with physicians and others to address and prevent problems.
QUALIFICATIONS:
Education and training in a Medical Assistant program that includes coursework pharmacology/administration of medications.
Medical Assistant Certification as an RMA, CMA, NCMOA, NCMA, required within 180 days of hire.
Three years of experience in a medical clinic setting preferred.
CPR certified in infant, child, and adult levels.
Bilingual preferred – Bilingual in English/another language and able to pass proficiency testing. Must be willing/able to interpreter as needed in clinic.
SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.
Competitive Salary
Full Comprehensive Health Plans: Medical with two plan options
Dental & Vision options
Flex Spending Account
Group Life: Short-Term & Long-Term Disability 100% paid by employer
403(b) retirement plan with 3% employer match
PTO - 10 hours a month for FT positions @ 40 hrs./wk.
7½ paid holidays each year + 2 paid floating holidays for FT positions
Continuing Education & Training Benefits
Employee Healthy Living Program – Gym Membership & Smoking Cessation
TO APPLY:
If you are interested in joining a team that makes a difference in the lives of many, apply online at:
For more information, contact the HR/Recruiting Department at: | 503.588.5828
All candidates who receive a written offer of employment will be required to undergo a criminal records check.
Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.
Department
Nursing
Employment Type
Full-Time
Minimum Experience
Entry-level
Compensation
DOE