Job Information
G.A. Food Service, Inc. Call Center - Customer Service Representative in Saint Petersburg, Florida
Must have the following in order to apply:
- High School Diploma or equivalent
- Prior customer service or call center experience
- Knowledge of Microsoft Office to include Word and Excel
Required Screenings: Drug Testing/Screening; Drug Free Workplace.
Job Description: The company is seeking an experienced Call Center Representative. The Call Center Representative will be a part of assuring processing of customer orders and deliveries.
Call Center Representative Responsibilities:
- Processing Inbound and outbound customer calls and member orders
- Liaison with the company's Delivery Care Agents, along with customers, agencies, and Case Managers
- Meet or exceed outlined metrics while providing customer service
- Communicate with customers through voice, chat, and/or email communications
- Data Entry of customer orders into company ERP and other programs
Work Environment: Will be discussed with applicant.
Hiring Process: Apply via company website.
In order to apply to this position, please click "Apply" located at the top of the job order page, and you will receive the employer contact information. Employer has indicated the means listed are the only means they will accept to apply.
Days and Hours: Full Time position; Day shift; Monday through Friday; Complete work schedule will be discussed with applicant.
Pay: $16.75 per hour; Depends on experience.
Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Drug-Free Work Place / Equal Opportunity / Affirmative Action Employer