Experience Inc. Jobs

Description

We are seeking a Human Resources (HR) Assistant to join our team in St Paul, Minnesota. This role offers a contract employment opportunity. As an HR Assistant, you will be part of a hybrid work environment, operating both onsite and remotely. This role is central to resolving conflicts, managing customer interactions, and maintaining organization with filing duties.

Responsibilities:

• Engage in conflict resolution and manage customer interactions to ensure a positive outcome

• Respond to queries and handle incoming calls from retirees

• Process and manage physical material packets and incoming mail

• Utilize HRMS and auditing skills to maintain accurate customer credit records

• Exercise organizational capabilities in sorting, filing, accessing, and discussing retirees' insurance information

• Demonstrate customer service skills in resolving queries and providing information

• Use your knowledge of Human Resources (HR) Administration to handle tasks related to HR and benefits functions

• Ensure smooth handling of inbound telephone calls and provide appropriate responses

• Leverage skills in conflict resolution to manage and resolve conflicts effectively

Requirements

• Proficient in using HRMS (Human Resource Management System) for managing employee data, payroll, benefits, and more

• Experience in auditing HR functions, ensuring compliance with regulatory standards and internal policies

• Demonstrated knowledge of benefit functions including health insurance, retirement plans, and employee wellness programs

• Exceptional customer service skills, with a proven ability to handle inquiries and resolve issues in a timely manner

• Strong organizational capabilities, with the ability to manage multiple tasks and deadlines simultaneously

• Experience in handling credit files, ensuring accuracy and confidentiality of financial data

• Proven conflict resolution skills, with the ability to mediate disagreements and foster a positive work environment

• Comfortable with handling inbound telephone calls, providing information and assistance to callers

If interested, please call (651) 293 8033

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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