Experience Inc. Jobs

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job Description Summary: The PayPal US Benefits team is seeking a Benefits Manager to own and build the next generation benefits administration member experience. This role will raise the bar on the end-to-end experience and will be accountable for managing program performance, building, inventing, and simplifying the experience for all PayPal employees. The Benefits Manager will report to the Sr. Director of Global Strategy and Operations. Job Description: Key responsibilities

• Manage benefits administration, including relationships with brokers, vendors, and employees.
• Manage appeals/exception/escalation process and document all decisions
• Manage and oversee Annual Enrollment
• Collaborate with Sr. Director to plan and communicate benefits strategies and offerings.
• Responsible for benefit plan changes, health, and welfare plan administration
• Manage onboarding and off boarding of employee benefits.
• Reconcile monthly vendor invoices.
• Collaborating with our Health, Benefits and Retirement Plan Managers
• Lead ad hoc projects related to benefits operational delivery
• Make recommendations to improve and streamline processes while ensuring quality standards are maintained
• Keep current on internal and external trends, business challenges, and priorities and share with internal teams and health partners
• Translate voice of customer data into strategic program management recommendations to enhance member experience
• Manage multiple concurrent projects
• Research external benchmarking to implement new benefit programs and evaluate effectiveness of existing plans and their ability to best meet the needs of PayPal members
• Document end to end processes

Education and Experience Required:

• 10-15+ years of Benefits administration and HRIS,
• Experience managing benefit programs, .
• Strong attention to detail and experience providing quality outcomes for our internal and external stakeholders
• Technical aptitude and ability to learn multiple applications and HRIS, and extract data effectively from them
• Project leadership and process improvement background
• Demonstrated ability to use sound business judgement when collaborating with stakeholders.
• Proven analytical skills and a keen eye for detail
• Proven ability to execute processes accurately and on time
• Possess an innovative approach to problem solving
• Independently manage and provide direction to external partners
• A deep commitment to excellent customer service, empathy, and discretion.
• The ability to communicate across diverse groups with clear, approachable, and friendly style
• Flexibility, resiliency, speed, and grace under pressure.
• Position requires understanding of PayPal's global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting PayPal's core values.

Additional Job Description: Subsidiary: PayPal Travel Percent: 0 Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits com Who We Are: Click Here to learn more about our culture and community. PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Any general requests for consideration of your skills, please Join Our Talent Community. As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.