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Summary This is a senior level professional, managerial position which provides leadership and supervision to the information systems/technology department. The incumbent reports to the Chief Deputy Clerk, Administration/Shared Services and the District Court Automation Council, consisting of two judges and court unit executives. This position provides service to the judges and staff of the District Court, Probation and Pretrial Services offices. Responsibilities The incumbent is responsible for the communication, management, acquisition, deployment, inventory, operation, application, coordination, and training of personnel on automated systems within all units in St. Louis, MO, Cape Girardeau, MO and the Hannibal Courthouse. The position requires a strong customer service orientation and an ability to communicate in a professional manner. Responsibililties Communicates a clear and consistent strategy for matching information technology with the objectives and mission of the court units served by the department, both orally and in writing, and to individuals with varying experiences and backgrounds. Directs daily operations of department to include analyzing workflow, establishing priorities, developing standards, and setting deadlines. Supervises staff by assigning and reviewing work, establishing standards, evaluating performance, and recommending personnel actions. Develops short- and long-range automation improvement plans for the court, ensuring that changes can be implemented with minimal disruption to critical operations at the court site. Manages execution of implementation plans in the court for all major automated systems. Adapts software and documentation; performs testing; establishes operating procedures; establishes training in system use and capabilities. Establishes and implements IT security plans in coordination with district, circuit, and national standards. Ensures the effectiveness of security systems for hardware, software, networks, data, physical property, and equipment. Oversees the administration, operation, back-up and support of automation, including network systems, remote access, desktop applications, computers, printers, scanners, audio-video systems, telephones, mobile devices, etc., coordinates with national IT on all activities where necessary. Manages the information technology Continuity of Operations Plan (COOP) and ensures annual testing and plan updates. Ensures proper oversight for equipment and property inventory according to local asset management plan and national standards. Develops budget justification for systems equipment, upgrades, and normal operations. May monitor or approve all expenditures for automation operations. Develops specific system applications to satisfy local court needs. This may involve making adaptations to a national system, developing a custom internal system, or participating in the planning for, and the acquisition of, a specific system for the court unit. Maintains library of software, including documentation of locally developed material. Designs and develops special management reports as required for different units of the court. Complies with the Code of Conduct for Judicial Employees, Guide to Judiciary Policy, the Human Resources Manual, Employee Dispute Resolution Plan (EDR), applicable Administrative Office policies and procedures, and all internal controls guidelines. Develops local policies for use with emerging internet technologies. Demonstrates sound ethics and good judgment at all times. Displays a careful and deliberate approach in handling confidential information in a variety of contexts. Other duties as assigned. Requirements Conditions of Employment All applicants considered for the position will be required to undergo a background investigation which includes an FBI fingerprint check, as the position involves handling of confidential or highly sensitive information. The selectee may be appointed provisionally, and retention will depend upon favorable suitability determination of the background investigation. Qualifications Three to five years of specialized information technology and automation experience required. Prior management experience preferred but not required. Candidates must demonstrate proven skills in problem solving, resource management and staff motivation. Candidates must be able to communicate effectively both orally and in writing. Specialized Experience - Candidates must have a thorough working knowledge of principles and techniques of computer hardware and software, office automation, database design, network administration, and data communications with the ability to troubleshoot and problem solve; substantial knowledge of systems design and development, programming concepts, and languages; proficiency with tools concerning computer networking, database management and internet/intranet applications and development, and website design; significant experience in conducting research of available services and products, providing proposed solutions, and isolating and taking necessary corrective actions. Education A bachelor's degree from an accredited four-year college or university is preferred. Additional Information Judiciary employees serve under Excepted appointments (not Civil Service). Excepted appointments are "At-Will" and can be terminated with or without cause. 11 Paid holidays Health Insurance Benefits (variety of plans) 13 Sick days per year accrued Life Insurance 13 Paid Vacation days for less than 3 years of service Long Term Care Insurance 20 Paid Vacation days for 3 to 15 years of service Flexible Benefits 26 paid Vacation days 15 or more years of service Federal Employee Retirement Plan Family Medical Leave Act Provisions Thrift Savings Plan with Investment Options Position is subject to mandatory Electronic Funds Transfer participation for net pay.