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We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

About this role:

Wells Fargo is seeking an Analytics Manager for the Customer Remediation Center of Excellence supporting the Remediation Analytics team. The Analytics Manager will lead a team providing end-to-end ownership of analysis efforts including requirements development, code development, documentation, and validation.

Additionally, the manager will:

• Lead the development of analytic strategies to address multiple impact scenarios, working independently to resolve data across complicated data sources.

• Provide technical guidance to analysts to resolve complex sources and entitlement structures.

This role is suited for a tenacious manager with Wealth and Investment (WIM) and/or Commercial Banking (CB) experience who enjoys leading others to solve complex data challenges, develop code, partner with line of business subject matter experts, and build thorough documentation.

In this role, you will:

• Manage and develop a team of individual contributors in planning, coordinating, and executing data research projects or results oriented intelligence that supports line of business or companywide business objectives

• Identify and recommend strategies for developing and utilizing technical or analytic resources to enable initiatives that predict, improve, support, and measure business success

• Interpret and develop strategies that maximize profits or asset growth and minimize credit losses, operating losses and other risk exposures

• Ensure adherence to data management and data governance regulations, and policies and compliance requirements

• Collaborate and consult with peers, colleagues and multiple level managers to ensure effective consultation and recommendations based on data analysis

• Provide leadership to the department in the identification and development of innovative research concepts and designs

• Work with clients to define issues and information needs and translate them into specific data and technical requirements to support business initiatives and projects

• Manage allocation of people and financial resources

• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 2+ years of leadership experience

Desired Qualifications:

• Experience coding with SQL & SAS.

• Experience leading/managing analytics professionals.

• Customer Remediation experience within the financial services industry.

• Understanding of enterprise contact center data, enterprise data lake, use case development with business and technology partners, data strategy background, experience, quality system of record and data stores for transactional business processes.

• Experience working with large and complex data within the financial services industry.

• Excellent interpersonal and written communication skills.

Job Expectations:

• Ability to travel up to 10% of the time.

• Ability to work on site per Wells Fargo's standard operating model in one of the listed locations (3 days in office, 2 days remote).

• Visa sponsorship is not available for this position.

Posting Locations:

• CHARLOTTE, NC

• MINNEAPOLIS, MN

• WEST DES MOINES, IA

• PHOENIX/CHANDLER, AZ

• DALLAS/IRVING, TX

• ST. LOUIS, MO

• SAN ANTONIO, TX

• SIOUX FALLS, SD

The Chief Operating Office Functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.

Posting End Date:

22 Sep 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Company: WELLS FARGO BANK

Req Number: R-399838-3

Updated: Thu Sep 19 03:35:15 UTC 2024

Location: SAINT LOUIS,Missouri