Job Information
Region IV Area Agency On Aging Enrollment Specialist in Saint Joseph, Michigan
About Us: Region IV Area Agency on Aging, Inc., is a nonprofit committed to empowering older adults to age gracefully in the setting of their choice and making a difference in the lives of older adults, caregivers, and their families. Region IV has been a valued community partner since 1974 with our mission "Offering Choices for Independent Lives.". We are dedicated to fostering independence and providing comprehensive services for the aging community in Berrien, Cass, and Van Buren counties.
Position Overview: As a MI Choice Enrollment Specialist, you embody the pivotal role of guiding individuals through the enrollment process into the MI Choice Waiver Program, offering a lifeline of support and assistance to those in need. With meticulous attention to detail and a compassionate approach, you navigate complex eligibility criteria and facilitate seamless transitions into this vital program, which empowers adults aged 18 and older to receive Medicaid-covered services while remaining in their homes or preferred community settings. Your expertise extends beyond administrative tasks; you serve as a beacon of hope for individuals and families, offering reassurance, guidance, and advocacy as they embark on their journey toward accessing essential healthcare services. Through your dedication and expertise, you play a pivotal role in enhancing the quality of life for those you serve, ensuring that they receive the care and support they deserve to thrive in their homes and communities
About the Program: The MI Choice Waiver Program, formerly known as HCBS/ED, offers Medicaid-covered services akin to those in nursing homes but allows eligible adults to remain in their own home or community setting. Established by Michigan Medicaid in 1992 and available statewide since 1998, it provides basic Medicaid services along with support coordination and various additional services, including adult day health care, counseling, nursing services, and more, catering to individuals' specific needs and promoting independence.
- *Qualifications: *Associates Degree or High School Diploma/GED and 2 years of experience
- Experience in working with older adults and/or persons with disabilities preferred.
- Previous Experience working in administrative support or human services roles.
- Proficiency in standard office applications and computer literacy required (Microsoft 365 products).
- General understanding of long-term care, person-centered thinking, and community resources preferred.
Ability to handle and prioritize multiple tasks is essential.
Benefits:
- Full-time position (37.5 hours/week), no weekends or on-call duties.
- 50/50 hybrid schedule after training period
- Flexible scheduling between the hours of 6am and 7pm Monday- Friday
- $200 continuing education/ per year
- Employer-provided benefits include Health, Vision, and Dental Insurance, 403b retirement account with employer matching, employer-provided life insurance, sick leave (12 days), vacation time (12 days), and paid holidays (14.5 days), Optional Life Insurance, AD&D insurance, and pet insurance.
- Full-time Employees may qualify for the Federal Public Service Loan Forgiveness Program.
Equal Employment Opportunity: We are committed to providing equal opportunities for employment and advancement without discrimination based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or expression.
Key Responsibilities:
Provides ongoing information and support to caseload of clients and their families and caregivers.
Maintains strong relationships with partners and providers throughout the health and human service community.
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