Experience Inc. Jobs

US Named Accounts Client Manager

General Information

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City

Saint John

State/Province

New Brunswick

Country

Canada

Department

Sales

Date

Tuesday, June 4, 2024

Working time

Full-time

Ref#

20033332

Job Level

Individual Contributor

Job Type

Experienced

Job Field

Sales

Seniority Level

Associate

Currency

CAD - Canada - CA

Annual Base Salary Minimum

37,620

Annual Base Salary Maximum

75,240

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers (https://www.xerox.com/en-us/jobs) . If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search (https://xerox.avature.net/en_US/careers) .

Sales: Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

Xerox is currently seeking Client Managers to support the US market out of our Saint John, New Brunswick office.

Position Overview:

The Xerox Digital Sales (XDS) Client Manager will provide account management, client relationship management, sales expertise, and sales support for Commercial Named Accounts. The XDS Client Manager will be expected to work in partnership with the field sales teams to ensure the successful implementation of the strategy and direction for the account(s). The XDS Client Manager will market, close and support sales cycles for all solutions, hardware, and services where appropriate. This will involve initiating and maintaining telephone sales-oriented activities with both new and existing clients. This position will focus on both short-term sales activity within an account, as well as developing and implementing a longer-term strategy to ensure Xerox will retain the account and continue to provide customer value and obtain future business.

What You Need to Succeed:

• 2-5 years of experience in B2B sales with a proven track record of achieving sales/consulting excellence, proven effective collaboration across stakeholders, leveraging sales aptitude with assertiveness, persistence, and keen listening skills.

• A post-secondary degree or equivalent experience is preferred, reflecting your commitment to continuous learning.

• Tech-savviness with Microsoft Office, CRM proficiency and data analysis.

• Demonstrate excellent verbal and written communication skills, essential for effective interaction.

• Possess personal drive, internal motivation, and a relentless pursuit of high achievement in every endeavor.

• Ability to approach challenges with maturity, self-confidence, and resilience under pressure, with strong attention to detail.

• Strong customer service skills, emphasizing your ability to build and exceed client relationships.

• Experience exceeding targets and metrics & navigating and closing deals with enterprise-level acumen.

• Showcase great interpersonal, negotiation, and presentation capabilities, enabling effective engagement with clients and colleagues.

In this role, you'll not only achieve but exceed your goals while actively contributing to our clients' digital transformation journey. If you're a motivated sales professional who thrives on action and innovation, we encourage you to apply and become part of this exciting opportunity.

What You’ll Do:

• Achieve Sales Excellence: Blaze a trail by consistently surpassing sales revenue and gross profit targets.

• Client Expansion: Nurture and expand existing client accounts while actively scouting new revenue-generating opportunities.

• Strategic Account Leadership: Execute and lead innovative account strategies, ensuring retention, growth, and overall account success.

• Reporting Proficiency: Highlight the path to success with monthly forecasts and detailed account-related reporting for the Sales Manager and Account Teams. Keep the CRM system in perfect order with 100% accuracy by maintaining real-time updates of all sales-related activities.

• Contract Command: Collaborate with cross-functional teams to expertly manage contracts, igniting account revenue growth.

• Client-Centric Focus: Immerse yourself in the client and account team, passionately pursuing a deep understanding of client requirements and operations, ensuring our solutions align perfectly with their needs. Exceed Xerox Customer Satisfaction goals by swiftly addressing and harmonizing client issues with the right internal resources.

• Continuous Learning and Innovation Leadership: Stay abreast of industry trends and developments to ensure that our sales efforts consistently provide exceptional value to our clients, in alignment with Xerox's latest advancements. Lead the way linking new services, solutions, and Xerox innovations, to client business objectives.

• How We Set You Up for Success:

• Training Initiatives: Elevate your skills through our in-house training, online learning opportunities, and mentorship programs that nurture your professional growth.

• Performance Reviews: Receive regular individual performance reviews every six months, fostering continuous growth and development.

What We Offer:

At Xerox, we understand that attracting top talent requires more than just a job – it's about providing a fulfilling career experience. When you choose to join our team, you'll embark on a journey filled with opportunities, growth, and rewards.

• Competitive Compensation: Enjoy a competitive package with a base salary, commissions, and extra rewards for exceeding targets.

• Comprehensive Benefits: Access medical, dental, vision, and life insurance from day one to support your well-being.

• Work-Life Balance: Benefit from paid holidays, personal choice days, and two-weeks of paid vacation after your first year.

• Financial Security: Secure your future with a robust defined-contribution pension plan.

• Charitable Involvement: Be part of our commitment to the community with paid time off for volunteering.

Join us at Xerox, where we invest in your success, well-being, and personal growth. We're not just offering a job; we're offering a rewarding career journey filled with opportunities to thrive and make a positive impact. Apply today and with our technology, build your future.

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.