Job Information
Cooke Aquaculture Customer Service Representative in Saint John, New Brunswick
Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.
Shoreland Transport Ltd. a division of Cooke is currently seeking an experienced Transportation Customer Service Representative for our growing team.
This is an exciting expansion opportunity for someone who loves to be hands-on and personal with their customers. Handling customer requirements from start to finish.
This challenging opportunity consists of
Order entry and maintenance
Scheduling pickup and delivery appointments
Ensuring service levels are met
Liaison between shippers, receivers, and our drivers
Maximize utilization of resources in a cost effective manner
Accessorial charge management
OS&D tracking
Other duties as assigned
Candidates should have
Strong customer service focus
At least 2 years Customer Service experience in the Transportation Industry
Strong communication skills
Hours of Service and geographical knowledge
Transportation weights and measures
Experience with TruckMate (Maddox) considered an asset
Experience managing OS&D and claims
Join our team and enjoy the benefits of full-time year-round employment with competitive rates and a comprehensive benefits package tailored to support your well-being and career growth.
Benefits Package:
Health Benefits: Includes coverage for dental, vision, and extended medical care.
Insurance: Life and disability insurance provided for financial security.
Support Services: Access to an Employee Assistance Program (EAP).
Financial Planning: Opportunity for RRSP matching to support your retirement savings.
Time Off: Paid vacation and holidays.
Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
Career Development: Professional growth opportunities and avenues for advancement.
Perks: Employee discounts on company products or services.
Convenience: On-site parking or parking allowance.
If you're looking to join a supportive team environment with opportunities for personal and professional development, apply now and become part of our dynamic team.
The Opportunity
The role description is just one part of the story. This is an opportunity to grow, to stretch, to work within the parameters of the role but stretch to your fullest potential. We are a team that counts performance, we reward contribution, and we recognize talent. It is about being at the center of the fastest growing company in Atlantic Canada and knowing you are part of that growth. The ability to bring your passion for learning, desire for growth, and energy for moving your career forward is what we offer.
The Why
Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.